Customer Care Manager

Lead UI Engineer

Sales Manager – ILCV (Intermediate & Light Commercial Vehicle 10 to 18 tonner)

Sales Manager – HCV

Technical Support Engineer

Research & Development Product Development Engineer II

124480 Quality System Engineer

125452 Continuous Improvement Analyst

Laboratory Supervisor

Key Account Manager Automotive

Responsibilities: <ul><li>Analyse the technical complaints of the vehicle in the field visits.</li><li>Rectify defects in vehicles / overhaul aggregates.</li><li>Maintain and handle internet-based warranty.</li><li>Ensure implementation of service processes at channel partners.</li><li>Joint Investigation along with vendors.</li><li>Development of secondary channel.</li><li>Feedback on companies as well as competitors’ products.</li><li>Training of service managers.</li><li>Work out special service support for strategic customers with channel partners.</li><li>Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.</li><li>Secondary network for spare parts sales.</li><li>Guide channel partners for manpower/facilities/equipment optimisation.</li><li>Ensure profitability of workshops of channel partners.</li><li>MIS on service.</li><li>Spare parts inventory management.</li><li>Manging service guarantee at the dealership.</li><li>Monthly visit to ASC and monitor his performance along with ASC coordinator.</li><li>Service camps on monthly basics.</li><li>Monthly visits to customer and update M Response data</li></ul> Requirements: <ul><li>Technical knowledge of BS6 Products</li><li>Exp. in Commercial Vehicle Segment</li><li>Exp. in Dealership Management/Field Service Management</li></ul>

Role Description: <ul><li>We are seeking a UI Lead to help create our next-generation products that satisfy our customer’s needs.</li><li>The UI Lead will use their deep professional knowledge and an understanding of the customer environment to propose and develop new and innovative solutions to customer problems.</li><li>They will use their understanding of applied engineering, product lifecycle and technology advancement to help align and solve problems across multiple product lines using similar technology.</li><li>The successful candidate will be hands on and curious with a focus on technology, remote collaboration, the application of engineering principles, and the ability to influence cross functionally to achieve department goals.</li><li>This role will report to the Technical Program Manager and will work from our Pune office</li></ul> Responsibilities: <ul><li>Define the infrastructure and the software architecture for the React-based Front End related to a specific set of products and projects.</li><li>Act as a lead and a mentor to offshore teams, including code review, best practices, architecting, product thinking, and code quality.</li><li>Develop platform software and collaborate across engineering groups to maximize the use of common emerging platform technologies, conventions, technological building blocks.</li><li>Collaborate with Product Management, Architects and Product Owners from various teams and Executive leaders to define the business and technical strategy.</li><li>Collaborate with global engineering leads at various businesses to establish and drive adoption of conventions and innovation.</li></ul> Requirements: <ul><li>Education: Bachelors or higher degree in a related technical field (Electrical, Electronics Engineering/Computer Engineering)</li><li>8+ Years in front end development</li><li>5+ years in architecture, design, implementation, and/or support of a micro front end that consumes high distributed service-oriented architectures, having an architectural sense for ensuring availability, reliability, scalability and security.</li><li>Experience with UI and UX concepts using modular and reusable UI components.</li><li>Experience with refactoring large code bases using safe techniques.</li><li>Experience building CI/CD pipelines. DevOps and Devsecops, version control, and system testing with Gitlab and Jenkins</li><li>Experience creating and obtaining actionable insights from Datadog, Elasticsearch, Prometheus, and Grafana</li><li>Experienced with programming and scripting languages such as JavaScript, CSS, React.js, GO</li><li>Willingness to learn and teach complex technologies.</li></ul>

Responsibilities: <ul><li>Responsible for Sales Volumes and Market Share of Light Commercial vehicles through local dealers in respective territory.</li><li>To identify and engage with strategic customers / Fleet owners.</li><li>To conduct activities of this segment customers like transporters, influencers and to materialize deals by working out group deals.</li><li>To map sub territories segment wise, application wise and working on conversion plan.</li><li>Should be able to do sales forecasting for existing range of models / products.</li><li>To guide channel partners to develop secondary sales network.</li><li>To act as an interface between the Product development / PMG team and the end customers.</li><li>To gauge and give inputs regarding the customer expectations through timely reports to product development / PMG team.</li><li>To know competitors activities, new product plans and prepare strategy to counter the same.</li><li>To train, motivate and develop the channel partners and their sales team.</li><li>To develop the market through host of BTL activities most suited for that market and segment</li></ul> Requirements: <ul><li>Education – BE/MBA&nbsp;</li></ul> Skills: <ul><li>Sales Planning</li><li>Manpower Management&nbsp;</li><li>Product Knowledge &amp; Application&nbsp;</li></ul>

Responsibilities: <ul><li>Responsible for Sales Volumes and Market Share of Heavy Commercial vehicles through local dealers in respective territory.</li><li>To identify and engage with strategic customers / Fleet owners.</li><li>To conduct activities of this segment customers like transporters, influencers and to materialize deals by working out group deals.</li><li>To map sub territories segment wise, application wise and working on conversion plan.</li><li>Should be able to do sales forecasting for existing range of models / products.</li><li>To guide channel partners to develop secondary sales network.</li><li>To act as an interface between the Product development / PMG team and the end customers.</li><li>To gauge and give inputs regarding the customer expectations through timely reports to product development / PMG team.</li><li>To know competitors’ activities, new product plans and prepare strategy to counter the same.</li><li>To train, motivate and develop the channel partners and their sales team.</li><li>To develop the market through host of BTL activities most suited for that market and segment</li></ul> Requirements: <ul><li>Education Qualification: MBA; Bachelor of Engineering</li><li>General Experience:&nbsp;3-12 Years of experience</li></ul> Skills <ul><li>Channel Sales Management&nbsp;</li><li>1st Pref Heavy Commercial Vehicle only</li><li>2nd Pref CE Industry – Haulage &amp; Tipper, also HCV segment</li><li>Channel Manpower Management – Dealer&nbsp;</li><li>Financial Management</li><li>Sales Planning</li><li>Capability Building</li><li>Consumer Focus</li><li>Market Intelligence</li><li>Territory Coverage Optimization</li></ul>

Overview:&nbsp; <ul><li>You shall be a part of the Technical Support Center (based out in Pune, India).</li><li>The Technical Support Center is a team of highly responsive technology specialists whose #1 focus is to</li><li>support/resolve the customers for Presales and Post Sales Technical issues while delivering the best</li><li>possible customer experience.&nbsp;</li><li>You can measure your success through excellent financial results, growing</li><li>customer happiness metrics, industry recognition, on time resolution and employee happiness scores.</li><li>You shall be the first point of contact for customers and partners all over Americas, EMEA &amp; APAC.</li><li>Youll have insight on the detailed functionality of products and partner with all distributed</li><li>elements of the service chain.</li></ul> Responsibilities: <ul><li>You will be responsible for creating and driving support tickets within the required SLA parameters.</li><li>will depend on you to provide the highest standard of customer support for Switching, routing</li><li>,security , Wireless, Cables &amp; Connectivity.</li><li>Remotely provide Presales as well as Post sales support making sure the customer is satisfied with the level of service provided. Manage the tech support day-to-day operations to achieve qualitative and quantitative targets at team/staff level and to maintain overall quality standards.</li><li>You shall be responsible for achieving all metrics for the respective customer/partner, as defined by the management with particular focus on customer satisfaction. </li><li>Gather the required information necessary to best handle customer software and technical inquiries.</li><li>Resolving the issues through Phone, chat and ticketing tool - communication channels.&nbsp;</li><li>Collaborate with Technical Support team members to properly manage customer queries and escalate when appropriate.</li><li>Document solutions for knowledgebase.</li><li>Work to support customer technical issues encompassing hardware, software, and networking.&nbsp;</li><li>Create knowledge base articles on products.</li><li>Connect with wide range of people and teams to find these solutions such as Solution Consultants,Product Line Managers, and the various plants.</li><li>Provide technical service for products and solutions in India and deliver professionally and</li><li>disciplinarily.</li><li>Deliver end to end solution as per customer demand.</li><li>Assist customers with Support Requests and engaging with other Teams ensuring follow up on each request and solution is provided.</li><li>Continuous improvement of their professional certification level.</li></ul> Requirements : <ul><li>Bachelor’s degree in Telecom, Computer Science, Electrical Engineering/Electronics/ IT.</li><li>CCNA Certified. Hirschmann switches, router and security devices knowledge would be added</li><li>advantage.</li><li>Minimum 3-10 years working experience.</li><li>2~3 year’s implementation experience in Managed and unmanaged switches, Internet wireless LAN,</li><li>Industrial Security Systems, Embedded Ethernet modules, Fiber optic field bus repeaters, Secure</li><li>remote access, Network Management Software, Industrial Connectors, industrial network security</li><li>products for process control, SCADA manufacturing and automation sectors.</li><li>Experience in customer support, service or after sales in networking system will be added advantage.</li><li>Understanding of networking protocols.</li><li>Knowledge of transmission technology, OTN and Network Access control would be a plus.</li><li>Hands-on experience with monitoring, network diagnostic and network analytics tools/network</li><li>configuration experience with Cisco etc.</li><li>Ability to quickly learn new or unfamiliar technology and products using documentation and internetresources.</li><li>Basic Level of understanding of Routing and Switching, Basic Data networking, including DHCP, RSTP, VLAN, QoS, IGMP, network redundancy, IP routing protocols and standard VPN technology.</li><li>Industrial networking and IIoT/IoT digitalization knowledge would be added advantage.</li><li>Good English in reading and written, and good oral English is a must.</li><li>Ability to multitask in a fast-paced environment.</li></ul>

Responsibilities: <ul><li>The R&amp;D/Product Development Engineering is responsible for the design, development of product line extensions of legacy product, with a focus on sustaining engineering of contactors/relays, power distribution panels and related products for applications in aerospace electrical power distribution and management systems.&nbsp;</li><li>The ideal candidate should be able to work independently and within a team-based environment. Determine product requirements based on internal/external product design specifications and Voice of the Customer inputs. Plan and record results of design, development, and sustaining activities, including validation testing.&nbsp;</li><li>Design to cost target while meeting financial and performance expectations.&nbsp;</li><li>Manage Bill of Materials for products. Facilitate cost reduction activities on new and existing products. Perform calculations, analysis, and testing to ensure that a product meets specifications. Participate in and/or lead Design and Process failure mode and effects analysis.&nbsp;</li><li>Provide support to both internal manufacturing, quality, Product/Project Managers, and external customers.&nbsp;</li><li>Initiate and manage engineering change activities. Apply electrical, electronic, and mechanical principles to components, including assembly, analysis, and documentation of results.&nbsp;</li><li>Supports, participates, and leads design, test, modification, fabrication, and assembly of prototype devices.</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s Degree in engineering, electronic or electro-mechanical degree</li><li>3-5 years of experience</li><li>Experience circuit design, testing, and troubleshooting</li><li>Experience in mechanical design</li><li>Knowledge of electro-mechanical devices and/or magnetics (e.g., relays and contactors)</li><li>Knowledge of EMI/EMC is a plus</li><li>Good communication verbal and written</li><li>Experience in the use of Creo Wildfire software or similar CAD software</li><li>Windchill PDMLink is a plus</li><li>Knowledge of SAP is a plus</li><li>Knowledge of Lean Six Sigma Green Belt is a plus</li><li>Knowledge of analog circuitry is preferred</li><li>Knowledge of circuit analysis software such as TINA or SPICE</li><li>Knowledge of ANSYS or similar analysis tools is a bonus</li><li>Experience in Altium software or similar software is a bonus</li><li>Proficient in MS Office Suite of Products</li><li>Ability to read schematic diagrams</li></ul>

Responsibilities: <ul><li>Drive quality policy to improve quality awareness, such as QMS training etc.</li><li>Improve quality system implementation&nbsp;</li><li>Prepare for yearly IATF16949 external audit and customer audits&nbsp;</li><li>Organize internal quality system audit. Review and summarize internal audit results to QS supervisor.</li><li>LPA development, internal process audit;&nbsp;</li><li>Follow up and verify the actions for all NC findings</li><li>Well Document Control in the company&nbsp;</li><li>Support management review</li><li>Continual Improvement Action</li></ul> Requirements: Education:&nbsp; <ul><li>Bachelor degree or above in Mechanical, Electronics or relevant&nbsp;</li></ul> Qualification &amp; Certification: <ul><li>IATF 16949 internal auditor;</li><li>APQP, PPAP, FMEA, SPC, MSA certification;</li><li>VDA6.3 internal auditor/authorized auditor</li><li>Experience: More than 5 years of working experience in quality system management, Automotive experience must be.&nbsp;</li></ul> Technical Skill &amp; Competencies: <ul><li>APQP, PPAP, FMEA, SPC, MSA,8D.&nbsp;</li><li>Process audit and product audit skills;</li><li>Familiar with ISO9001, IATF16949;</li><li>Familiar with automotive process and risk management method;</li><li>Proficient in written and oral English;</li><li>Good communication skill, integrity, accountability, logical, self-motivated, ability to work under pressure;</li><li>Good audit and problem-solving skill.</li><li>Understanding the basic HSPM related requirements</li></ul>

Responsibilities: <ul><li>Support site to create the annual lean plan, identify key improvement priorities to enhance site performance</li><li>To implement enhanced TEOA system in plant and achieve TEOA Star level plant through improvement activity.</li><li>Conduct workshops and Lead / lean know-how transfer projects, to implement, optimize and solve specific problems in operation</li><li>Deliver TEOA trainings / lean trainings (e.g. TEOA Basics, Bootcamp training)</li><li>Analyze existing processes, systems, and workflows across various departments or business units.</li><li>Use data analysis tools and techniques to identify inefficiencies, bottlenecks, or areas for improvement.</li><li>Perform root cause analysis to determine underlying issues affecting process performance.</li></ul> Requirements: Education: <ul><li>Bachelor degree in Industrial Engineering or related majors</li></ul> Qualification &amp; Certification: <ul><li>Fluent with Microsoft Office, Power BI</li><li>GB or BB is plus</li></ul> Experience: <ul><li>5+ years progressive experience in Lean / IE / Six Sigma deployment background</li><li>Familiar with automotive industry</li><li>IE background is preferred</li><li>Have demonstrated the ability to use Lean principle&nbsp;</li><li>Lead team to use Lean/Six Sigma tools and influence others positively</li><li>Have demonstrated the ability on Lean training</li><li>Willing to burden high pressure&nbsp;</li><li>Management experiences or with high potential</li><li>Good team work and stronger communication skill</li></ul> Technical Skill &amp; Competencies: <ul><li>Familiar with lean methodology, mindset</li><li>Demonstrate the ability to lead change</li><li>Experience as project leader of improvement projects</li><li>Good communication and ability to influence others</li></ul>

Responsibilities: <ul><li>Collaborates with engineering, operations and customers to plan and test products.</li><li>Facilitates development processes, coordinates materials and component integration.</li><li>Execution and evaluation of tests.</li><li>Support of the laboratory team with special technical problem solving.</li><li>Scheduling and allocation of tests to be carried out.</li><li>Equipment utilization optimization</li><li>Clarification of the test conditions and the creation of the specifications for the test</li><li>Continuous improvement process,EHS</li><li>Disciplinary and methodical leading of the team Creates and monitors development plans; communicates working activities/status to team, management, sales and operations.</li><li>Supervises and supports development staff; participates in training, development and performance management of team members, as well as conducting annual employee evaluations.</li></ul> Requirements: <ul><li>Bachelor’s degree in electrical engineering is a must. Master’s degree is a plus.</li><li>Minimum of 2 years of experience in a supervising role in a test laboratory related to electrical testing.</li><li>MS Office.</li><li>Automation knowledge is an advantage.</li><li>Electrical schematic basics are an advantage.</li><li>CAD basics are an advantage.</li><li>Knowedgle of the system LIMS (Laboratory Information Managment System) is an advantage.</li><li>Electronic design and PCB routing is an advantage.</li><li>English fluent and fluent in Czech.</li></ul>

Responsibilities : <ul><li>Identifying new business opportunities</li><li>Review of customer contracts in close coordination with the legal department</li><li>Providing crucial information for internal planning processes</li><li>Full responsibility for the implementation of projects in all phases - you will lead both internal and external teams.</li><li>Significantly involved in the development and implementation of regional growth plans</li><li>Definition of tactical measures for specific customer accounts</li><li>Identifying and managing new business opportunities and developing customized products to meet customer requirements</li><li>Building and maintaining long-term customer relationships</li><li>Responsibility for preparing financial justifications, presentations and offers as well as negotiations for specific projects</li><li>Pricing of existing business with a particular focus on profitability and contracting with customers.</li></ul> Requirements : <ul><li>Completed (technical) degree</li><li>Fluent German and English</li><li>Several years of professional experience in (technical) sales</li><li>Knowledge of the automotive industry</li><li>Customer experience with a German OEM is an advantage</li><li>Willingness to travel to our customers location (approx. 2 days per week)</li></ul>

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45 automotive electronics Jobs found

Customer Care Manager

Lead UI Engineer

Sales Manager – ILCV (Intermediate & Light Commercial Vehicle 10 to 18 tonner)

Sales Manager – HCV

Technical Support Engineer

Research & Development Product Development Engineer II

124480 Quality System Engineer

125452 Continuous Improvement Analyst

Laboratory Supervisor

Key Account Manager Automotive

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Skills

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45 automotive electronics Jobs found

Customer Care Manager

Lead UI Engineer

Sales Manager – ILCV (Intermediate & Light Commercial Vehicle 10 to 18 tonner)

Sales Manager – HCV

Technical Support Engineer

Research & Development Product Development Engineer II

124480 Quality System Engineer

125452 Continuous Improvement Analyst

Laboratory Supervisor

Key Account Manager Automotive

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.