Customer Quality Engineer

Technical Design Lead, Salesforce Field Service Management

Salesforce Support Engineer 

Product Designer, Salesforce Field Service Management

IT System/ Business Analyst

Solar Design Engineer

SR R&D - Product DVL Engineer

  Principal R&D/Product DVL Engineer - Remote

Continuous Improvement Lead / Manager

Testing

Responsibilities: <ul><li>Quality point of contact for assigned Southeast Asia customer accounts.</li><li>Provide the Voice of the Customer feedback to product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Manages Quality / Reliability interactions with the customer, including regular communication and escalations.&nbsp;</li><li>Provides technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, Company PPM, cost of poor quality and drive timely resolution.</li><li>nfluences without authority in efforts to achieve 5D/8D response time within 10 business days or less.&nbsp;</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.&nbsp;</li><li>Carries out the customer quality improvement strategy.</li><li>Ensures compliance to company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing our DND strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Regularly conducts reviews with key customers regarding DNDs quality &amp; delivery performance.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and use an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.&nbsp;</li><li>Supports the MRB team functions for disposition of non-conforming products.</li><li>Visit local customers and travel within Southeast Asia to customer locations to review company product and application as it is being used by the customer and to foster productive working relationships.</li><li>Conduct audits at manufacturing sites and attend to customer audits.&nbsp;</li><li>Work with DC, Planner, Sales &amp; CCP on block stock &amp; RMA return.</li><li>Coordinate onsite sorting at customer site with Sales, Planner &amp; CCP.</li><li>Coordinate RMA request &amp; return with manufacturing.</li></ul> Requirements: <ul><li>Bachelor Degree in Engineering with technical focus.</li><li>5+ years minimum quality assurance experience working in a global capacity.</li><li>Preferred customer quality experience in the electronics industry.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive transformation globally.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use of Lean, Six Sigma, Kaizen, 8D and other advanced statistical methods including Design of Experiments (DOE), Statistical Process Control (SPC), and Process Capability (CpK) techniques.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>May require travel to customers and other company locations, including overnight and multi-day trips.</li><li>Experience in core processes such as stamping, molding, plating and assembly preferred.</li></ul>

Responsibilities: <ul><li>Own the technical design and solution both for FSM Core and FSM Mobile</li><li>Own the solution functionality design as per approved demands, and translate those to IT functional and technical requirements</li><li>Defines the optimal configuration with maximal utilization of out-of-the-box functionality vs company -specific customization</li><li>Support in defining data model and controlling data integrity for the solutions</li><li>Support application support teams and company service management in problem management</li><li>Support FSM license management</li><li>Ensure that solution development is in line with business objectives, user needs, target architecture and IT standards &amp; frameworks</li><li>Ensure the solution documentation is always up-to-date</li><li>Understand the FSM solution big-picture and the target state and it’s role in IT landscape and service business processes.</li></ul> Requirements: <ul><li>M.Sc. degree or equivalent</li><li>Professional experience of minimum 12 years in IT industry, with at least 8 years in Salesforce</li><li>Expertise and hands on experience in Salesforce Field Service Lightning and Service Cloud products and their implementation</li><li>Expertise and hands on experience in custom mobile architectures</li><li>Good knowledge of handling &amp; simplifying Salesforce data integration designs with backend systems like SAP, IoT etc.</li><li>Salesforce App Builder and Developer certification(s). Other Salesforce certification(s) are an added advantage</li><li>Demonstrated track record of clear achievements from previous positions held</li><li>Experience in leadership and matrix organizations</li><li>Experience with supplier collaboration / collaboration with development partners</li><li>Experience in working in international environment with stakeholders distributed globally</li><li>Excellent stakeholders’ communication skills (both written and oral)</li><li>Excellent change management, analysis and problem solving skills</li><li>Excellent collaboration and communication skills in English</li></ul>

Responsibilities: <ul><li>The Application Support Analyst III will maintain, integrate and implement software applications within the organization.&nbsp;</li><li>In this role, you will perform complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.&nbsp;</li><li>Develop and recommend improvements to advanced and complex application support processes and procedures.&nbsp;</li><li>Review, analyze and prioritize incoming incident tickets and user requests.&nbsp;</li><li>Keep an open channel of communication with users and respond to advanced and complex application support requests and needs.</li><li>Review and performs the programming, configuration, testing and deployment of fixes or updates for application version releases.&nbsp;</li><li>Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.&nbsp;</li><li>Other duties as assigned</li></ul> Requirements: <ul><li>Previously worked as an tech support, applications specialist or in another related role.</li><li>4 years of Salesforce experience and be comfortable doing basic Salesforce administration tasks such as user management, configuration and building reports and dashboards.</li><li>Computer proficiency, communication skills, analytical thinking, troubleshooting abilities, accuracy, and teamwork.&nbsp;</li><li>A Bachelors Degree in information technology or a similar field is often required by employers.</li></ul>

Responsibilities: <ul><li>Conduct user interviews, surveys, and usability testing to understand the pain points of field service workers, dispatchers, and managers.</li><li>Collaborate with customer support teams to gather feedback and pain points directly from the end-users.</li><li>Analyze market trends and competitors to ensure that Salesforce FSM is competitive and meets the needs of various industries.</li><li>Develop user personas, user journeys, and detailed workflows based on research and business requirements.</li><li>Define and document design specifications, including wireframes, prototypes, and high-fidelity mockups.</li><li>Work closely with product managers and engineers to align the design vision with technical and business constraints.</li></ul> Requirements: <ul><li>M.Sc. degree or equivalent</li><li>Expertise and hands on experience in Salesforce Field Service Lightning and Service Cloud products and their implementation</li><li>Expertise and hands on experience in custom mobile architectures</li><li>Good knowledge of handling &amp; simplifying Salesforce data integration designs with backend systems like SAP, IoT etc.</li><li>Salesforce App Builder and Developer certification(s). Other Salesforce certification(s) are an added advantage</li><li>Salesforce Platform Experience :A strong understanding of Salesforce core features, data models, security settings, and integration capabilities is necessary.</li><li>Strong technical and functional proficiency in Salesforce administrative tasks</li><li>Data Standards &amp; Modelling: A good understanding of Salesforce data models is essential for success in this role.</li><li>Declarative Development: Proficiency with Salesforce declarative tools such as Process Builder, Flows, and Validation Rules is a strong asset.</li><li>Custom Development Knowledge: Familiarity with Salesforce development frameworks like Apex, Lightning Web Components (LWC), and Visualforce will provide an advantage.</li><li>Integration &amp; APIs: Experience with Salesforce integration methods (REST/SOAP APIs) and familiarity with middleware solutions is a plus&nbsp;</li><li>Salesforce Field Service Expertise: This is a desirable skill but not mandatory. On-the-job learning will be supported.</li></ul> Certifications (Preferred): <ul><li>Salesforce Certified Administrator: Validates the ability to configure and manage the Salesforce platform.</li><li>Salesforce Certified Platform App Builder: Demonstrates proficiency in declarative development and application design.</li><li>Salesforce Certified Platform Developer: For candidates with custom development experience in Apex, LWC, and Visualforce.</li><li>Salesforce Certified Field Service Consultant: Demonstrates expertise in designing and implementing Salesforce Field Service solutions.</li></ul>

Responsibilities: <ul><li>Handled large scale front-facing projects, with experience in stakeholder engagement and management.</li><li>Proven and hands-on experience with IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using testing software.</li><li>Collaborate with technical teams to design IT systems that meet business requirements</li><li>Evaluate existing systems and technologies, identifying gaps and areas for improvement.</li></ul> Requirements: <ul><li>At least 3 years of work experience as business analyst or equivalent position. Handled large scale front-facing projects, with experience in stakeholder engagement and comms management.&nbsp;</li><li>Bachelor’s degree in business, Management of Information Systems, Information/ Infocom Technology, or related discipline;.</li><li>Proven and hands-on experience with IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using testing software.&nbsp;</li><li>Experience in AGILE methodologies and Cloud platform projects, preferably in using Jira, Figma, MS Visio, and Tricentis Tosca.</li><li>Strong analytical and problem-solving skills.&nbsp;</li><li>Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met.</li><li>Possess strong communication skills with an excellent command of the English language.&nbsp;</li><li>Must be organized and able to work with minimal supervision to ensure tasks are well completed and project is on schedule.</li></ul>

Responsibilities: <ul><li>Support engineering of Solar + BESS projects in ANZ for large scale applications.</li><li>Complete system design for PV projects including: plant cabling layout, voltage drop calculation, cable size and dimensions, single-line electrical connection, specification of disconnect</li><li>boxes location, etc.&nbsp;</li><li>Preparation of design documents such as SLDs for electrical networks and switchgear components, Bill of Materials, Functional Design Specifications, sizing calculations, General</li><li>Arrangement drawings, cable schedules, earthing drawings. Develop sizing, specifications and selection of BESS and Balance Of Plant (BoP) Equipment.</li><li>Engagement with customers to collect structural, electrical and related project information for use in the design of the PV system.</li><li>Provide technical direction or support to installation teams during construction, installation, testing and commission stages as required by customers.&nbsp;</li><li>Project ownership – support to sales, customer support, detailed bill of material, project presentation and delivery/execution support.</li><li>Developing supporting documentation required for PV solar systems: instruction manuals, procedures and other, as defined in company quality system.</li><li>Provide sales, project managers and other internal departments with engineering support needed for successful project execution.</li><li>Champion the solar application in the region and propose optimal design applications.</li><li>Support evaluation of alternative products and solutions for solar applications.</li><li>Support customer training and participation in external events and promotional presentations.</li></ul> Requirements: <ul><li>University degree (Electrical engineering / Renewables Energy Engineering / Photovoltaics and Solar Energy Engineering preferred)</li><li>Excellent knowledge of PV and BESS systems in large scale applications and construction practices</li><li>Any additional experience in tendering or estimation is valued</li><li>Competence in AUTOCAD is mandatory. Fully capable of producing drawings for PV and BESS projects with PVsyst or similar.</li><li>Well versed in Microsoft office and other MS Project tools</li><li>Excellent interpersonal and communication skills</li><li>English language skills</li><li>Culturally sensitive</li><li>Ability to work within a cross functional team to maintain schedule and financial goals throughout a project</li><li>Pro-activeness</li><li>Resilient</li><li>Self-confident</li></ul>

Role Description: <ul><li>For our product development team for electro-mechanical relays in the Centre of Competence in Waidhofen/Thaya in Austria, we are looking for a Senior Product Developer (m/f/d) to strengthen the team. </li><li>As a product developer, you will be responsible for supporting product management and sales with innovative product solutions. Our products are developed for the global market and have been on the market for many years (&gt;15 years). </li><li>As a Product Development Engineer, you will develop these products from the initial idea through to series production. The position reports directly to the Head of Product Development.</li></ul> Responsibilities: <ul><li>Main development engineer responsible for electro-mechanical relay platforms and platform extensions.</li><li>Independent development of innovative product solutions in compliance with the relevant standards.</li><li>Coordination of product requirements with field application engineers, product management and customers.</li><li>3D design and creation of 2D product drawings •	Carrying out feasibility studies and tests.</li><li>Management of Design for Manufacturing (DFM) and Design Failure Mode and Effects Analyses (DFMEA)</li><li>Collaboration with Ansys simulation experts and our in-house laboratory as well as prototyping.</li><li>Working in an international working environment.</li></ul> Requirements: <ul><li>Bachelors degree in mechatronics (an advantage), mechanical engineering, electrical engineering with professional experience.</li><li>Experience with the realisation of development projects.</li><li>Experience with project management is an advantage.</li><li>3D CAD design experience (preferably PTC Creo or similar parametric CAD programmes).</li><li>Creative and analytical mindset and problem-solving skills.</li><li>High level of innovation and ability to work in a team.</li><li>Good English Knowledge, German an advantage.</li><li>Main development engineer responsible for electromechanical relay platforms and platform extensions.</li><li>Independent development of innovative product solutions in compliance with the relevant standards.</li><li>Coordination of product requirements with field application engineers, product management and customers.</li><li>3D design and creation of 2D product drawings.</li><li>Carrying out feasibility studies and tests.</li><li>Management of Design for Manufacturing (DFM) and Design Failure Mode and Effects Analyses (DFMEA).</li><li>Collaboration with Ansys simulation experts and our in-house laboratory as well as prototyping.</li><li>Working in an international working environment.</li></ul> Location: <ul><li>Waidhofen/Thaya, Austria (remote location near the Czech Republic border).</li></ul>

Role Description: <ul><li>The Data and Devices Business Unit is looking for a Principal R&amp;D Product Development Engineer (PDE) to design and develop socket, high-speed connector, and cable assembly solutions that are used inside switches, servers, and storage for data communication.</li><li>In this role, you will be responsible for establishing a clear vision and strategy driving the design and documentation of new products, from market definition through production and release.</li><li>You will conceive original ideas for new products/solutions and develop them into practical and economical models.</li><li>You will determine specifications, perform engineering analysis, make preliminary sketches and designs, and coordinate support operations (such as fabrication of engineering samples and testing).</li><li>Interaction with customers, vendors, marketing and sales personnel, and other engineering areas during the pre-production stages of new products is also an important part of this role.</li></ul> Responsibilities: <ul><li>Responsible for product development of socket, high-speed connector, and cable assembly solutions from market definition through production and release:</li><li>Work closely with the customer and our client sales/SA/FAE/PM in getting the right and clear VOC (voice of customer) and convert to a our client design conceptualization and preliminary product specification.</li><li>Conceive concepts and perform feasibility studies</li><li>Run mechanical and thermal simulations.</li><li>Make the engineering evaluation/proposal to the customer.</li><li>Create the detailed design including 2D/3D drawings and perform DFMEA/tolerance analysis.</li><li>Build prototype samples and perform validation.</li><li>Complete product qualification and finalize product specification.</li><li>Provide technical support to the Operations team including Quality and Production for efficiency improvement and safe launch.</li><li>Resolve product-related issues to closure and manage the ECN/PCN (Engineering Change Notification/ Product Change Notification).</li><li>Build a deep understanding of the market and customer needs by fostering a connection between the business engineering teams and the customer engineering teams.</li><li>Maintain a system-level understanding of the customer application and the product design/concept necessary for providing a solution to the customers’ expectations.</li><li>Follow the LEANPD Project Process to support the project team from the product development engineering (PDE) perspective to complete the new product development project on time, quality, and budget. Drive the development and release of the product, scale-up through stage-gate reviews, ensuring milestone commitments are maintained.</li><li>Provide technical support to customers, sales, PM, and plant teams.</li><li>Conduct necessary DFMEA, tests, engineering analysis, troubleshooting, and verification.</li><li>Work with global manufacturing resources, procurement, and outside suppliers to meet all our client technical, quality, and cost objectives.</li><li>Execute technical documentation to fully detail design drawings and requirements, engineering, and product change notices, and design history files.</li></ul> Requirements: <ul><li>Bachelor’s degree, preferably in Engineering, Supply Chain, or Business</li><li>12+ years’ experience working in a manufacturing organization, including a minimum 5+ years management experience, with proven success in driving transformational change and continuous improvement while simplifying processes and increasing production</li><li>General project leadership experience</li><li>General knowledge of financial terms and concepts</li><li>Lean and/or Six Sigma experience</li><li>Experience working with multiple customers and suppliers in a low volume, high mix industry</li><li>This position requires access to information which is subject to stringent controls under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR).</li><li>Applicants must be a U.S. citizen or national, U.S. lawful permanent resident, person granted asylee status in the U.S., or person admitted into the U.S. as a refugee.</li></ul>

Responsibilities: <ul><li>Managing the plants annual plan, identifying key improvement priorities to enhance site performance from the stakeholders perspective, and implementing the POA (Performance</li><li>Optimization and Alignment) system to achieve the desired star level.</li><li>This role will involve conducting training and workshops to ensure the team is equipped to initiate improvement activities, including lean value stream mapping projects.</li><li>While this is a plant-based role, most of the initiatives will be derived from global company OA standards, and the individual in this position will serve as the main point of contact in the Philippines to ensure the successful implementation of these global initiatives in alignment with company’s standards.</li><li>Develop a roadmap for continuous improvement initiatives aligned with business goals.</li><li>Lead the design and execution of strategies for process optimization.</li><li>Promoting company OA and continuous improvement in manufacturing, specifically in production, logistics, and industrial engineering.</li></ul> Requirements: <ul><li>The ideal candidate for this role should have a strong background in lean manufacturing, particularly in its application within a manufacturing environment like connectivity.&nbsp;</li><li>Leading continuous improvement initiatives, such as stream transformation or value Stream mapping(VSM), would be highly advantageous.</li><li>Training in lean manufacturing, Six Sigma, or similar fields would also be beneficial.</li><li>A Lean Six Sigma Black Belt certification would be an added advantage, as it would enhance the candidates ability to drive process improvements effectively across the organization.</li><li>Candidate should also be capable of coaching and mentoring not only their direct reports but also other team members. They will be expected to facilitate training sessions related to</li><li>continuous improvement or company OA practices within company.</li><li>Experience in managing production, logistics, and industrial engineering within a manufacturing site is essential, though experience in supply chain improvement is also valuable.</li></ul>

<h2>About the job</h2> About Tabsquare TabSquare provides AI-powered technology solutions for the F&amp;B industry. Through TabSquares solutions, restaurants can efficiently manage orders, process payments, and effectively engage with their customers. TabSquare assists partner restaurants in driving higher sales, streamlining operations, and delivering an enhanced customer experience. TabSquare is a market leader with operations in Singapore, Malaysia, Indonesia, Australia, the Philippines, Taiwan, Thailand, Hong Kong, Sweden, and the UAE. Trusted by thousands of restaurants, TabSquares clients include well-known F&amp;B brands such as Pizza Hut, KFC, Minor Food Group, Sushi Tei, Paradise Food Group, Japan Foods Holding, Zingrill Holdings, The Coffee Club, Old Town White Coffee, Secret Recipe, and many more. TabSquare is a wholly owned subsidiary of Delivery Hero, a global leader in the food delivery industry. For more information, visit <a href="http://www.tabsquare.ai/" rel="noopener noreferrer" target="_blank" style="color: var(--color-text);">http://www.tabsquare.ai</a> Responsibilities: <ul><li>Estimate, plan, prioritize and coordinate testing activities for the cross functional QA team.</li><li>Review requirements, specifications or design documents to provide timely and meaningful feedback</li><li>Create detailed, comprehensive, and well-structured documentations, test plans and test cases.</li><li>To perform system testing and end-user testing on our suite of solutions (end to end); comprising web-based applications, mobile apps on both Android and iOS platforms.</li><li>Track QA metrics, like defect densities and open defect counts and do updates on daily, weekly and monthly basis. </li><li>Design, develop and execute Automation Scripts using Katalon Studio / Selenium or similar tools.</li><li>Support and manage UAT, Sanity, Regression activities in multiple environments.</li><li>Monitor, debug and compare the system logs, error using Datadog in multiple environments.</li><li>Work closely with the stakeholders, engineering team and also the product team, to ensure the quality/stability of the software releases.</li><li>Research on new technologies or market trends, to be able to propose new solutions/features, recommendations or ideas to improve the software solution.</li><li>Adopts and improves all required QA Processes, SOP and Ground Rules as needed.</li><li>Perform other relevant duties as assigned by Head/Managers.</li></ul> The Employee, as per business needs, may be required to undertake any other such duties as may be assigned in line with the employee’s position, skills, and capabilities. Requirements: <ul><li>Bachelors degree in Computer Science / Application or related major.</li><li>Minimum 4-6 years of hands-on experience in Manual &amp; Automation Testing.</li><li>Excellent communication skills and a good command of English.</li><li>Self-motivated, detail-oriented, with strong analytical and problem solving skills. Able to work independently with minimum supervision.</li><li>Good understanding of the software development, testing &amp; bug life cycle process.</li><li>Strong technical experience and ability to automate tests using Java, JS or Python.</li><li>Technical experience with API’s, JSON, SQL, HTML and tools like Postman to check &amp; validate test results.</li><li>Technical experience with CI/CD tools like Jenkins, Gitlab and Load Test tools like Locust, JMeter.</li></ul> Tools / Technology: Selenium, Cucumber, Java, Rest Assured, Katalon, Appium, JMeter, Locust, TestRail, Datadog, PostMan, Sequel Pro, Slack, Atlassian.

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67 application developer Jobs found

Customer Quality Engineer

Technical Design Lead, Salesforce Field Service Management

Salesforce Support Engineer

Product Designer, Salesforce Field Service Management

IT System/ Business Analyst

Solar Design Engineer

SR R&D - Product DVL Engineer

Principal R&D/Product DVL Engineer - Remote

Continuous Improvement Lead / Manager

Testing

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67 application developer Jobs found

Customer Quality Engineer

Technical Design Lead, Salesforce Field Service Management

Salesforce Support Engineer

Product Designer, Salesforce Field Service Management

IT System/ Business Analyst

Solar Design Engineer

SR R&D - Product DVL Engineer

Principal R&D/Product DVL Engineer - Remote

Continuous Improvement Lead / Manager

Testing

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.