Key Account Manager Medical Device

Customer Service Manager

Customer Service Associate Manager

IT System/ Business Analyst

Data Management Operations Leader

Embedded Manager - Sensors

Senior Analyst ITP Forensics

Salesforce Engineer

Guidewire Developer

AVP - End User Computing (EUC)

Responsibilities: <ul><li>Develop and implement strong territory-specific sales plans to meet customer needs and achieve business and sales objectives incorporating cross-functional support</li><li>Develop a deep understanding of customer needs through interactions and establish superior working relationships with key physicians in assigned territory</li><li>Utilize data and analytics to prioritize engagements and interactions. Understand customer channel preference, focus, and behaviors and adjust style and delivery accordingly to deliver meaningful engagements with HCPs</li><li>Assists in the identification and resolution of issues, and opportunities and communicates proactively to marketing and sales management</li><li>Establishes rapport and credibility with customers to support key decision makers, and builds relationship with the organization</li><li>Develops and presents business proposal that meets customer’s objectives. Leads pricing and contract negotiation activities with customers to facilitate closure of proposal</li><li>Updates key account plans, including capturing customer engagements in an online CRM system; takes ownership of customer service requests and enquiries.</li></ul> ﻿Requirements: <ul><li>Degree in Science/ Biomedical engineering is preferred</li><li>Preferably 5 years of experience in medical device i.e Butterfly , ultrasound, EEG, iCTG etc particularly roles in sales and marketing, or stakeholders management</li><li>Proven track records in planning, managing or delivering complex cross[1]functional projects</li><li>Good interpersonal and communication skills</li><li>Able to analyze data/insights and translate results into better solutions</li><li>Agile and resilient, able to stay positive in challenging environment and work towards delivering results</li><li>Proven results of delivering customer solutions and achieving business goals</li><li>Excellent verbal and written communication skills, with presentation skills to large groups</li></ul>

Responsibilities: Strategic Leadership and Team Development:&nbsp; <ul><li>Lead, mentor, and manage a team of up to 5-8 Analysts, Specialists, and Associate Managers.&nbsp;</li><li>Build a culture of high performance, ensuring team engagement, development, and retention to meet organizational goals.</li></ul> Customer and Stakeholder Collaboration:&nbsp; <ul><li>Serve as a strategic partner for key internal and external stakeholders, including Sales, Supply Chain, and Distribution leaders, to resolve escalated customer service issues and deliver seamless order-to-delivery (OTD) solutions.</li></ul> Operational Excellence and Process Improvement:&nbsp; <ul><li>Drive initiatives that enhance efficiency and reduce costs across customer service operations.&nbsp;</li><li>Implement continuous improvement strategies using methodologies like Six Sigma or LEAN while ensuring compliance with organizational policies, including GAAP and SOX requirements.</li></ul> Data-Driven Decision Making:&nbsp; <ul><li>Analyze KPIs, SLAs, and service metrics to identify trends, assess performance, and develop strategies to optimize customer service and supply chain operations.</li></ul> Strategic Planning and Execution:&nbsp; <ul><li>Collaborate with senior leadership to design and execute strategic customer service plans aligned with Kellanova’s broader business objectives.&nbsp;</li><li>Partner with third-party service providers to promote operational effectiveness and supply chain efficiency.</li></ul> Requirements:﻿﻿ <ul><li>Bachelor’s degree required, with at least two-three years of experience in customer service, supply chain, or a related field.</li><li>Prior experience in a leadership role is essential.</li><li>Strong track record of managing and developing high-performing teams, fostering a culture of accountability, and driving employee engagement.</li><li>Advanced proficiency in ERP systems (e.g., SAP) and Microsoft Office, with a solid understanding of order-to-delivery and supply chain operations.</li><li>Ability to analyze complex data, identify trends, and develop innovative, data-driven solutions to address customer service challenges and improve processes.</li><li>Exceptional verbal and written communication skills in English, with experience working effectively across functions, regions and presenting to senior leadership.</li><li>Expertise in implementing continuous improvement initiatives using Six Sigma, LEAN, or similar methodologies to achieve operational efficiencies and cost reductions.</li><li>Strong organizational skills with the ability to prioritize and manage multiple initiatives, consistently meeting deadlines and exceeding performance objectives.</li></ul>

Responsibilities: <ul><li>Leadership and Team Management: Lead, mentor, and engage in a team of 3-5 Analysts and Senior Analysts. Drive a high-performance culture through coaching, feedback, and development, ensuring strong team engagement and retention.</li><li>Track and analyze KPIs, SLAs, and team performance metrics, using insights to drive improvements in quality, efficiency, and customer experience.</li><li>Customer and Stakeholder Collaboration: Build strong relationships with internal and external stakeholders, including senior leadership, supply chain, and sales partners, to identify trends and resolve escalated issues.</li><li>Serve as the key point of contact for critical customer service challenges.</li><li>Process Optimization and Continuous Improvement: Proactively identify trends and inefficiencies in the order-to-delivery (OTD) process. </li><li>Leverage analytics and tools like SAP to implement process improvements that enhance customer satisfaction and reduce costs.</li><li>Lead and participate in special projects, system testing, and process pilots to support OTD innovation. Identify and implement new tools and methodologies to enhance operational efficiency.</li><li>Data-Driven Insights and Problem Solving: Analyze complex data to uncover actionable insights and present recommendations to leadership and customers.</li><li>Ensure compliance with policies, including GAAP and SOX, while driving OTD performance metrics.</li><li>Customer-Centered Culture: Foster a service-oriented mindset across the team by championing proactive communication, anticipating customer needs, and delivering innovative solutions that align with business goals.</li><li>Lead a small team, ensuring high performance and engagement.</li><li>Serve as the escalation point for complex order-to-delivery (OTD) issues.</li><li>Track KPIs &amp; analyze trends to improve service quality.</li><li>Identify continuous improvement opportunities (LEAN, process automation).</li><li>Work with internal &amp; external stakeholders to optimize customer service operations.</li></ul> Requirements: <ul><li>Bachelor’s degree required, with supervisory experience managing teams and customer relationships.</li><li>Experience analyzing complex datasets, identifying trends, and presenting actionable insights. Proficient in ERP systems (e.g., SAP) and Microsoft Office, with a solid understanding of order-to-delivery and supply chain operations.</li><li>Demonstrated ability to lead and develop teams, with a focus on engagement, retention, and high performance.</li><li>Strong collaboration and relationship-building skills with customers and cross-functional teams. </li><li>Experience handling escalated customer issues is essential.</li><li>Knowledge in implementing continuous improvement initiatives using Six Sigma, LEAN, or similar methodologies to achieve operational efficiencies and cost reductions.</li><li>Fluent level of English is mandatory with exceptional verbal and written communication skills</li><li>Strong organizational and time management skills, with the ability to prioritize competing demands and deliver results in a dynamic, fast-paced environment.&nbsp;</li></ul>

Responsibilities: <ul><li>Handled large scale front-facing projects, with experience in stakeholder engagement and management.</li><li>Proven and hands-on experience with IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using testing software.</li><li>Collaborate with technical teams to design IT systems that meet business requirements</li><li>Evaluate existing systems and technologies, identifying gaps and areas for improvement.</li></ul> Requirements: <ul><li>At least 3 years of work experience as business analyst or equivalent position. Handled large scale front-facing projects, with experience in stakeholder engagement and comms management.&nbsp;</li><li>Bachelor’s degree in business, Management of Information Systems, Information/ Infocom Technology, or related discipline;.</li><li>Proven and hands-on experience with IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using testing software.&nbsp;</li><li>Experience in AGILE methodologies and Cloud platform projects, preferably in using Jira, Figma, MS Visio, and Tricentis Tosca.</li><li>Strong analytical and problem-solving skills.&nbsp;</li><li>Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met.</li><li>Possess strong communication skills with an excellent command of the English language.&nbsp;</li><li>Must be organized and able to work with minimal supervision to ensure tasks are well completed and project is on schedule.</li></ul>

Responsibilities: <ul><li>Create the data management framework across the company by leading a diverse global team to execute data operations to ensure service delivery levels and business expectations are met through process optimization, stakeholder influence and automation and improving partner interaction models.&nbsp;&nbsp;</li><li>Develop corporate guidelines and governance on data management tools throughout the company while being thoughtful of the overall data management ecosystem and execute the strategic roadmap for maintaining operational excellence through process standardization, continuous improvement, and value delivery.&nbsp;&nbsp;</li><li>Partner with data leaders throughout company will to educate for changes to bring greater value and efficiency through technology and processes for data and operations while collaborating with data management software vendors to align product roadmaps with the companys needs.&nbsp;&nbsp;</li><li>Articulate the business value for data management capabilities and provide operational leadership throughout the organization to ensure accountabilities, processes and systems align with business priorities.&nbsp;&nbsp;</li><li>Lead the development and improvement for a more agile product model through data management capability transformation.&nbsp;&nbsp;</li><li>Develop strategic resource and delivery plans to satisfy long term views of demand aligned with the data function.&nbsp;&nbsp;</li><li>Develop plans and deliver results in a fast-changing business or regulatory environment, while leading and developing a team of experienced professionals and supervisors, coaching and making decisions related to talent management hiring, performance and disciplinary actions. </li><li>You will also collaborate with managers and supervisors in your organization to ensure</li><li>staff selections align with current and future needs.&nbsp;&nbsp;</li><li>Other duties as assigned&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in a related field or equivalent experience&nbsp;</li><li>Minimum of 6 years of related work experience&nbsp;</li><li>3+ years of supervisory experience</li></ul>

About role <ul><li>As a Manager, Embedded Software Engineering, you will be responsible for managing Platform developments requiring software development (embedded software, firmware) for the sensor products to grow the sensors portfolio serving the Industrial &amp; Medical markets.&nbsp;</li><li>This leader will build and lead a high-performing team of engineers that will engage with Global and Regional Engineering Teams in various Centers of Expertise all around the world.</li><li>The Manager, Embedded Software Engineering will engage and work with internal cross-functional engineering teams across the globe as well collaborate with internal and external technical partners of engineering teams/NPI teams. He/She will need to be comfortable, experienced, and adept working across time zones, geographical and organizational boundaries as well as ambiguity.</li><li>The Manager, Embedded Software Engineering will leverage a structured and systematic approach, applying best practices and Lean Product Development principles such as Front Loading, Risk Detection &amp; Countermeasures and Set Based Concurrent Engineering … all to ensure programs meet technical, performance &amp; product cost requirements, are completed on time and within the project budget.</li><li>The ideal candidate would be a highly experienced leader with vast experience developing and successfully delivering software in the industrial or medical markets, former Senior Design Engineer/Technologist, or a Senior Software Architect.&nbsp;</li><li>Also having experience of design for functional safety applications in Lean Product Development and DFSS frameworks, he/she can be proficient in IEC 61508 Functional Safety Standards. The Manager, Embedded Software Engineering, will bring know-how in CI/CD and highly efficient/automized agile developing processes&nbsp;</li></ul> Responsibilities: <ul><li>Leading IMS Sensor software development team, mainly working on software architecture, System and Software Design, Software development, CI/CD and Testing. Analyzing and elicit stakeholder (internal/external) requirements to generate software requirement.</li><li>Leading all aspects of the software development life cycle:</li><li>Requirements capture</li><li>Feasibility study and architecture definition</li><li>Software design and implementation</li><li>Integration and unit/validation testing</li><li>Ensure the link between the SW architecture and the SW development</li><li>&nbsp;Facilitate collaboration with international development teams</li><li>Leader of the software project team to develop new products/processes using DFSS tools &amp; techniques and software metrics</li><li>He/She will have to perform architecture and requirement review, challenging their consistency, maturing change request, and analyzing their risks and impacts</li><li>Work with hardware and project team to propose the hardware / software roadmap for the future, enabling SIL and cost reduction. He/She will also work with test/qualification team to ensure all the defined software is well tracked and validated.</li><li>Work closely with software project management, product line engineering and quality teams.</li><li>Perform firmware safety-oriented analysis (IEC 61508)</li><li>Leverage structured new product development process and participate to stage gate frameworks</li><li>Anticipate and alleviate bottlenecks, identify and mitigate risks, provide escalation management, anticipate and make tradeoffs and be responsible to ensure every aspect of the project is properly and promptly executed.</li><li>Constantly assess what is working, what is not working, identify areas for improvement and consistently drive continuous improvement.</li><li>Continuous training of employees and drive the exchange of experience.</li><li>Provide training, coaching, and mentoring to team members creating a team mindset and culture that is aligned with our clients core values.</li></ul> Requirements: <ul><li>Above average engineering degree in Computer Science, Electrical/Electronics/ Communication Engineering or related</li><li>12+ years of technical experience in delivering embedded software</li><li>Experience leading product development teams, ideally in cross-functional, multi-site environments and drive results in projects with multiple dependencies and constraints Excellent knowledge of Software Development Life Cycle (SDLC) and hands on experience in C/C++ programming and modern agile SW toolsets</li><li>Experience in Microcontroller based system development (using ARM based microcontrollers)</li><li>Experience in wireless protocols LoRaWAN or LPWAN, MQTT, ZigBee, Bluetooth 5.1 supporting BLE protocol and IoT infrastructure</li><li>Expertise in secured bootloader</li><li>Expertise in UML / SYSML using Enterprise Architect or MathWorks System Composer</li><li>Expertise in SW-DFMEA</li><li>Experience with secure and safe coding standards for C/C++ (CERT SEI / MISRA C, etc.)</li><li>Good knowledge of Key Peripherals: ADC, GPIO, SPI, I2C, UART, etc.</li><li>Good experience in application lifecycle management as CodeBeamer</li><li>Good experience in configuration management (Git / Gitlab)</li><li>Good experience in continuous integration and continuous testing</li><li>Good experience in Vectors tools: CANoe / CANalyser</li><li>HW skills: Able to read HW schematics</li><li>Good knowledge on Software / Hardware debugging tools, Oscilloscopes, JTAG, Logic Analyzers</li></ul>&nbsp;Qualification: <ul><li>Functional Safety (SIL) Knowledge and Expertise</li><li>Experience in sensor technology</li><li>DFSS certification</li><li>LEAN development experiences</li><li>Power Management knowledge</li><li>Unified Diagnostic Services (UDS) knowledge</li><li>Python coding knowledge</li></ul>&nbsp;Motivation/Culture Fit: <ul><li>Result driven</li><li>Problem solving</li><li>Clear and concise communication</li><li>Passion for technology and innovation</li><li>Cross-Team Collaboration</li></ul>

Be a part of a revolutionary change.

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.

Bring us your curiosity and a desire to challenge the everyday, and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world.

For our Illicit Trade Prevention’s (ITP) team, based in London, we are currently looking for a Senior Analyst ITP Forensics

This role holder will be a Subject Matter Expert (SME) in tobacco products and Smoke Free Products (SFP) (incl. Illicit products) forensics and fulfill PMI’s legal and court requirements as Intellectual Property (IP) right holder. While contributing to the development of innovative methodologies, features and tools to protect and authenticate PMI products, generating product intelligence on illicit products to support ITP strategies and activities, and law enforcement investigations and litigation actions.

Key accountabilities:

Product authentication: perform PMI products authentication within a timely and satisfactory manner, for both our combustible (CC) and smoke free (SFP) category.
Product Intelligence:
perform product analyses, from Empty Pack Surveys’ samples to investigations and evidence materials, as well as from consumer complaints, test purchases, SFP device returns, in-market sampling, SFP recycling hubs, etc.
Product Forensics and Investigative support: perform forensics evaluation of samples of potentially illicit tobacco products stemming from various sources.
Organize and perform onsite inspections of raided illegal factories (manufacturing premises), aiming to support authorities in the fight against illicit manufacturing of tobacco products (incl. CC and SFP).
Trigger or support follow-up actions.
Represent the company in various events, incl. witness hearings or other legal proceedings, acting as PMI’s SME in product authentication and forensics.
Perform enhanced profiling of illicit products (“grouping”), aiming to support ongoing investigations or provide product intelligence to internal and external partners.
Product Security Features (PSF): use in practice PMI PSFs and verify their functionality, providing factual and constructive feedback on their presence and effectiveness to the supervisors or personnel in charge.
Supplier Liaison Program (SLP): support or contribute to the process by collecting information, gathering evidence and materials as part of ongoing forensics activities (e.g., factory raids follow-ups, company checks etc.).
SFP:
Actively contribute to protecting the consumer journey and the fast-evolving product lifecycle and distribution models, by analyzing samples stemming from manufacturing through distribution to sales, and its reverse logistics (returns and recycling).
Provide SME expertise for the new products in PMI’s portfolio, incl. launches and markets resulting from PMI business agreements, mergers or acquisitions.
Supply Chain Integrity: actively support and contribute to the process of fulfillment of PMI regulatory or internal obligations included in PMI’s Anti-Diversion programs. By responding to external and internal partners requests for technical expertise and product forensics,
Public-Private Partnerships (PPP) through technical assistance:
deliver, support and / or assist in technical training program deliverables to law enforcement authorities aiming at building their capability in tackling illicit trade.
Support building the “external engagement corridors” for further follow-up actions.
Industry Technical Alliance: contribute to process by ensuring the relevant technical information, samples and forensics info availability, when applicable.
Forensics IT Systems: contribute to maintenance and continuous improvements process of ITP system(s) in place.
3rd party support personnel supervision: supervise and coordinate a potential pool of external vendors or service providers contracted for support in product authentication, inspections, and analyses (incl. EPS pack analysis).
We are looking for someone with;

University (master or bachelor degree), preferably in Technical Sciences.
Strong experience in the tobacco industry or other consumer goods industry, preferably in product forensics at the anti-counterfeit / anti-illicit trade department or similar.
Know-how of technical examination techniques for products and forensics evaluation, incl. chemical and qualitative analysis methodologies and external laboratories network.
Knowledge of SFPs and vaping products, incl. electronics, SFP consumables and oral products category.
Project Management - Certified project management skills, incl. international and cross-functional projects coordination and supervision.
People Management - Supervision and daily coordination of the external vendors and subcontractors / external inspectors.
What we offer:

Our success depends on the talented people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
Take pride in delivering our promise to society: to deliver a smoke-free future.

Role

Responsibilities: <ul><li>Participate in discussions and negotiations with business representatives about requested functionality</li><li>Development and implementation of the Salesforce applications, ability to lead the development of the end-to-end Salesforce solutions using OOB, Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas</li><li>Working with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts</li><li>Building the integrations between Salesforce and Cloud/On-Prem external applications using REST, SOAP APIs, oath and Single Sign-On</li><li>Participate in the code reviews and ensure the code achieves appropriate test coverage</li><li>Working of the DevOps processes migrate changes from development to QA to production environment using Flosum or other industry leading toolsSalesforce Certification: Admin, Platform Developer</li><li>Designing and developing custom user interfaces using Visualforce.</li><li>Creating custom objects, fields, and relationships to tailor Salesforce to business requirements.</li></ul> Requirements: <ul><li>Ability to author technical solution approach and design documentation</li><li>Analytical skills and ability to debug and resolve issues/defects</li><li>Experience with data updates / data migration using Data Loader and other Salesforce tools</li><li>Experience with Salesforce Governor limits</li><li>Some Project Management Skills</li><li>Strong knowledge with Service Cloud, CRM Analytics &amp; Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors,Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)</li><li>Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies. Participate in daily scrum meetings, analyze,and assign user stories to agile development team</li><li>Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point)</li><li>Written and verbal communication skills</li><li>Self-Motivated learner</li></ul>

Responsibilities: <ul><li>Participate in daily scrum meetings, analyze, and assign user stories to agile development team Object Oriented Programming Guidewire Policy Center, Billing Center, Claim Center, Contact Manager and Portal GOSU, PCFs, Business Rules, Underwriting Rules and Guidewire Event; Messaging / Rules Framework</li><li>Guidewire applications according to the business requirements, such as setting up workflows, business rules, user interfaces, and more. Rest Client API to consume rest services and Guidewire Integration Views</li><li>Consuming/Publishing SOAP APIs and Rest APIs.</li><li>Guidewire Workflows and Forms development.</li><li>Guidewire Advanced Product Designer Native/Retrofit; Spring Boot Application Development</li><li>Developing integrations between Guidewire applications and other third-party systems like CRM, accounting systems, or external databases.</li></ul> Requirements: <ul><li>Some Project Management Skills</li><li>Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies.&nbsp;</li><li>Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point)</li><li>Written and verbal communication skills</li><li>Self-Motivated learner</li><li>Experience working on tools like Git, Bit Bucket, TeamCity and Data Dog.&nbsp;</li><li>Understanding of Guidewire cloud concepts is preferred</li></ul>

Responsibilities: Administrative Leadership: <ul><li>Responsible for talent management cycle, including talent acquisition, employee development and mentoring, and performance management.</li><li>Facilitate staff engagement and team improvement ideas with commitment to the enterprise and staff retention.</li><li>Support the advancement of staff competencies through the creation of development plans.&nbsp;</li><li>Assesses the effectiveness of team responsibilities and accountabilities and makes recommendations as needed.&nbsp;</li><li>Support and encourage an environment of innovation and learning so that the staff remains current with relevant technology and industry best practices that may enhance the services provided.&nbsp;Such an environment may include attendance at regional or national conferences staff members as appropriate.</li><li>Provide general technical assistance, consulting, and direction to staff.&nbsp;Identify training needs and assist in developing training plans.</li><li>Assist in development, modification, review and maintenance of procedures and operations guide.</li></ul> Technical Leadership: <ul><li>Coordinate the review and ongoing management of the Deskside support team.</li><li>Understand business needs and processes.&nbsp;</li><li>Lead the assessment, justification, implementation, and integration of end point technologies including laptops, mobile devices and related devices and technologies.&nbsp;</li><li>Coordinate and support Temasek key events held onsite or offsite. Engage stakeholders to understand business requirements and ensure smooth execution of events.&nbsp;</li><li>Support technology adoption of Temasek initiatives including Cloud-Infra and Application teams, supporting and performing tests.&nbsp;</li><li>Accountable for maintenance of end point devices. Ensure that all end point systems stay up-to-date and compliant with updates and security patches.&nbsp;&nbsp;</li><li>Determine and identify opportunities for system improvement.&nbsp;Provide response to system hardware and operating system software problems as necessary.&nbsp;</li><li>Facilitate and maintain relationships between vendors, assist in reviewing of contracts.</li></ul> Project Management:&nbsp;<ul><li>Oversee, plan, lead, coordinate, and collaborate with external partners, to lead small to medium size projects through the appropriate phases of implementation and support throughout the cross functional team.</li><li>Collaborate with cross functional Project Manager, in directing the team to assist in initial scoping documents and resource estimates for new customer’s new technology implementations.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>Minimum 10 years’ experience. Minimum 5 years in a team managerial experience</li><li>Lead and mentoring of Deskside team, to provide L1 and L2 support to users</li><li>Lead cross function team in rolling out end point related projects, in coordinating with involved vendors.&nbsp;</li><li>Lead cross function team in participating of customer’s major event/meeting from preparation, dry-run sessions to the completion of the actual event/meeting.&nbsp;</li></ul> Other Skills, Knowledge, Abilities:&nbsp; <ul><li>Experience in Microsoft technologies including M365, Windows</li><li>Ability to discuss technical issues effectively with technical professionals as well as non-technical users.</li><li>Strong understanding of the technology lifecycle and development methodologies.</li><li>Excellent communication, problem-solving and organizational abilities.</li><li>Ability to work independently and be result oriented.</li><li>Strong analytical skills to include the understanding and documentation of business/clinical processes and the ability to identify opportunities to improve processes through technology.</li><li>Excellent communication skills in both written and verbal presentation.</li><li>Demonstrates effective communication with senior management, stakeholders and vendors.</li><li>Ability to work well with people from different disciplines with varying degrees of technical experience.</li><li>Ability to provide leadership and promote teamwork.</li><li>Ability to manage project implementation teams and individuals and monitor the deliverables of each team to ensure milestone completion.</li><li>Demonstrates ability to mentor staff and assist them in attaining desired results based on individual goals and objectives.</li><li>Effective interpersonal skills.</li><li>Oversee the support of Customer location.</li><li>Drive the cross functional teams to ensure a smooth delivery of customer’s major events or meetings.</li><li>Facilitate and maintain relationships between vendors, assist in reviewing of contracts.</li><li>Oversee, plan, lead, coordinate, and collaborate with external partners, to lead projects through the appropriate phases of implementation and support throughout the cross functional team.</li><li>Collaborate with cross functional Project Manager, in directing the team to assist in initial scoping documents and resource estimates for new customer’s new EUC initiatives.</li></ul>

Skills

Industry

Location

Jobtitle

43 agile methodologies Jobs found

Key Account Manager Medical Device

Customer Service Manager

Customer Service Associate Manager

IT System/ Business Analyst

Data Management Operations Leader

Embedded Manager - Sensors

Senior Analyst ITP Forensics

Salesforce Engineer

Guidewire Developer

AVP - End User Computing (EUC)

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

43 agile methodologies Jobs found

Key Account Manager Medical Device

Customer Service Manager

Customer Service Associate Manager

IT System/ Business Analyst

Data Management Operations Leader

Embedded Manager - Sensors

Senior Analyst ITP Forensics

Salesforce Engineer

Guidewire Developer

AVP - End User Computing (EUC)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.