Technical Sales Team Manager

Our client is a global leader in sustainable climate solutions, helping reduce carbon emissions and improve energy efficiency across commercial, industrial, residential, and refrigeration sectors. They tackle global challenges like climate change and energy demand through innovations in low-impact refrigerants and efficient heating, cooling, and cold chain systems.

With 18,000 employees across 40+ countries, they combine global reach with local expertise. Backed by over 200 million installations, their industry-leading brands deliver reliable, scalable solutions. Their commitment to innovation and sustainability makes them a trusted partner worldwide.

Responsibilities:

• Lead, coach, and develop a team of Technical Sales Engineers across multiple regions and segments
• Manage a growing international team, ultimately overseeing 11 team members including remote employees in the Philippines and Europe
• Provide strong day-to-day leadership with a high degree of autonomy and accountability
• Support the development and execution of robust technical sales strategies that strengthen customer support and brand positioning
• Enable the team to achieve assigned sales support targets and operational objectives
• Understand customer requirements and guide team members in delivering effective, tailored technical solutions
• Participate in and support high-opportunity sales pursuit calls when required
• Collaborate closely with Technical Specialist leadership to improve alignment and partnership between Sales and Technical Sales Engineering teams
• Drive continuous improvement across processes, customer engagement, and technical support delivery

Requirements:

• Proven leadership experience managing technical or sales support teams
• Previous experience within refrigeration systems, cold chain, or related cooling technologies
• Strong technical understanding of refrigerant systems is essential
• Ability to balance technical depth with commercial and customer-facing responsibilities
• Strong coaching, communication, and stakeholder management skills
• Ability to work independently and lead within an international, remote team structure
• Fluent English language skills are required
• Willingness to travel regularly to Aachen, typically 1–2 days per week