Solution Consultant With German - Inside Sales & Technical Support

For more than 80 years, our client’s engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to progress. The unmatched range of their product portfolio enables companies, large and small, to turn ideas into technology that can transform how the world works and lives tomorrow.

Responsibilities:

• Delivers an extraordinary customer experience by technically advising customers on our client products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of our client products and services.
• Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
• Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.
• Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.
• Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.
• Maintain a deep understanding of our products and services to effectively communicate their value proposition to clients to drive revenue.
• Manage sales pipeline and accurately forecast sales projections to ensure targets are met.

Requirements: 

• Bachelor’s degree; technical or business degree required or equivalent experience. Engineering degree a plus.
• Confident use of technical German and English languages (both verbal and written) is required.
• Proven track record of success in inside sales or telemarketing roles.
• +2 years’ experience in a similar role preferably in a technical environment.
• Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback.
• Strong verbal, written, and presentation skills.
• Consultative selling experience desired, with salesforce experience.
• Relevant product or industry experience a plus.
• Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.
• Ability to work independently and collaboratively in a team environment.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Demonstrates ability to share creative and new ideas.
• Motivating Others
• Self-motivated with a results-oriented mindset.
• A passion for serving customers.