Site Reliability Engineer (Observability)

Responsibilities:

• Deploy and manage Observability platforms and agents for ingesting metrics, logs, and traces from various sources.
• Parse and organize logs to extract relevant fields and data for processing and filtering.
• Assist developers in instrumenting application code to collect custom Application Performance Monitoring (APM) data.
• Record, script, and manage synthetic monitors for testing purposes.
• Capture user sessions and data for real user monitoring (RUM).
• Set up alerts and notifications for proactive monitoring.
• Generate dashboards, visualizations, and reports to provide actionable insights.
• Participate in and support root cause analysis (RCA) and application/service profiling sessions.
• Educate and assist teams in leveraging observability tools effectively.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, or related disciplines.
• At least 2-5 years of experience working with modern observability platforms.
• Familiarity with observability concepts and standards such as OpenTelemetry.
• Experience with observability tools like the Elastic Stack for monitoring cloud infrastructure and application performance.
• Knowledge of developing, instrumenting, and profiling applications to enhance performance and reliability.