Salesforce Engineer

Our client is an American multinational shipping & receiving and supply chain management company founded in 1907. Operating in more than 220 countries and territories, they are committed to moving the world forward by delivering what matters. Beginning as a small messenger service and a $100 loan, they now have more than 500,000 users around the globe. They are a transportation and logistics leader, offering innovative solutions to customers, big and small. They understand and appreciate their responsibility to help build safer, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

Responsibilities:

• Participate in discussions and negotiations with business representatives about requested functionality
• Development and implementation of the Salesforce applications, ability to lead the development of the end-to-end Salesforce solutions using OOB, Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas
• Working with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts
• Building the integrations between Salesforce and Cloud/On-Prem external applications using REST, SOAP APIs, oath and Single Sign-On
• Participate in the code reviews and ensure the code achieves appropriate test coverage
• Working of the DevOps processes migrate changes from development to QA to production environment using Flosum or other industry leading toolsSalesforce Certification: Admin, Platform Developer
• Designing and developing custom user interfaces using Visualforce.
• Creating custom objects, fields, and relationships to tailor Salesforce to business requirements.

Requirements:

• Ability to author technical solution approach and design documentation
• Analytical skills and ability to debug and resolve issues/defects
• Experience with data updates / data migration using Data Loader and other Salesforce tools
• Experience with Salesforce Governor limits
• Some Project Management Skills
• Strong knowledge with Service Cloud, CRM Analytics & Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors,Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)
• Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies. Participate in daily scrum meetings, analyze,and assign user stories to agile development team
• Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point)
• Written and verbal communication skills
• Self-Motivated learner