Sales / Senior Engineer - F&B / BioPharma - SG

Our client is a global leader in thermal energy management and specialized pumping solutions.

They partner with customers to address complex manufacturing challenges by delivering advanced components and integrated systems that are both responsive and predictive. Their innovative technologies are trusted across a wide range of industries, including biotechnology, pharmaceuticals, industrial manufacturing, automotive, mining, food and beverage, OEMs, and medical devices. With operations in over 60 countries, they provide robust, worldwide customer support. 

· Conduct market research to identify potential customers in the F&B OR BioPharma Sector, Singapore.

· Develop and implement targeted marketing strategies to reach potential customers in these sectors.

· Key account management including End Users, OEMs & System Integrators

· Build long-term customer business relations right from concept phase and ensure product standardization at customer sites.

· Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.

· Attend industry events and exhibitions to showcase WMFTS products and engage with potential customers.

· Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.

· Act as the customer's advocate and ensure their technical needs are met.

· Work closely with the WMFTS product development team to identify and develop new products that meet the specific needs of the Process Industries in India.

· Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.

· Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.

· Provide high-quality technical support to prospects and customers during pre- and post-sales situations.

· Understand and solve challenging application problems.

· Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM

Competencies

Interpersonal Interaction Requirements:

· Lead and communicate effectively with customers and colleagues to build strong relationships.

· Quickly identify and solve technical issues to provide optimal customer service.

· Prioritize tasks efficiently to meet project deadlines and targets.

· Work independently and demonstrate strong self-motivation.

· Follow procedural guidelines and work methodically to ensure consistent high-quality output.

Education and Experience Requirements:

· Bachelor of Engineering, Qualifications and a strong business background.

· Preferably have at least 2 years of experience in the Food & Beverage OR BioPharma Industry, with a specific focus on pumps used in Process Industry applications. 

· Possess excellent written and spoken English communication skills.

Skills required:

· Possess strong Hunter / Farmer mindset to proactively seek out new sales leads.

· Negotiation skills

· Results and growth orientated.

· Strong writing skills

Computer competencies required for this position:

· Be proficient in Microsoft Word for creating professional correspondence.

· Demonstrate strong proficiency in using Microsoft Outlook for e-mail and appointment tracking.

· Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM.

Specific requirements for completing essential functions of the position:

· Willingness to travel domestically within India as needed for customer visits, site trials, and meetings.

· Ability and willingness to travel regionally and internationally for training and conferences as required to keep up to date with industry trends and developments.