Product Specialist

For more than 80 years, our client’s engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to progress. The unmatched range of their product portfolio enables companies, large and small, to turn ideas into technology that can transform how the world works and lives tomorrow.

Role Description:

• Our Smart Grid/Grid Monitoring Solutions Product Management team is looking for a Product Specialist to help support the growth of smart grid solutions in the Americas market. 
• This role reports to the Product manager of Grid Solutions Americas Region and is under the Smart Grid /Grid Monitoring Solutions segment, Energy business unit. 
• This role’s goals will be aligned with the product management team goals. This role also works closely with sales, customer care, and manufacturing teams to provide overall product support to grow the product lines to help meet sales and profit targets of the business.

Responsibilities:

• Provide technical and commercial support to internal (sales, product management production, and engineering) and external customers for all the Smart Grid/Grid Monitoring Solutions Products.
• Interpret customers' specifications to select or create the correct Smart Grid/Grid Monitoring Solutions Product for their application and provide technical product support.
• Support developing specifications and sales support materials including but not limited to installation instructions, data sheets, cross references, etc.
• Coordinate prototypes for testing with engineering and provide technical assistance to design feasibility and work with the Product Manager to make recommendations for necessary changes.
• Manage new part number creation process for Smart Grid/Grid Monitoring Solutions Products.

Requirements:

• Bachelor's degree in Electrical or Mechanical Engineering, with 3+ years' experience in related and/or technical field
• Experience in product management, technical support, manufacturing engineering, application engineering, and/or technical sales, preferred
• Demonstrated ability to collaborate with cross-functional teams
• Driven to identify and resolve issues
• Bilingual English / Spanish is a plus