Key Account Manager – Medical Device & Diagnostics

Responsibilities:

Account Management: 

• Develop and maintain strong, long-term relationships with key hospital accounts, healthcare groups, and distributors in Singapore.

Sales Growth: 

• Drive sales performance by identifying opportunities within existing accounts and implementing strategies to achieve revenue targets.

Strategic Planning: 

• Work closely with internal stakeholders (marketing, regulatory, supply chain, finance) to develop account-specific strategies and business plans.

Market Intelligence: 

• Stay updated on market trends, competitor activities, and regulatory changes affecting the medical device sector.

Contract Negotiation: 

• Lead contract negotiations, pricing discussions, and tender submissions to ensure profitability and compliance.

Customer Support: 

• Act as the primary point of contact for key accounts, ensuring customer satisfaction and resolving any issues efficiently.
• Reporting & Forecasting: Provide regular updates on account performance, forecasts, and sales pipelines to the management team.

Requirements:

• Bachelor’s degree in Life Sciences, Business Administration, or related field.
• Minimum 5 years of experience in sales or key account management, preferably within the medical device or healthcare industry.
• Strong understanding of the Singapore healthcare landscape and regulatory environment.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Highly organized with the ability to manage multiple priorities.