Key Account Manager Medical Device

Responsibilities:

• Develop and implement strong territory-specific sales plans to meet customer needs and achieve business and sales objectives incorporating cross-functional support
• Develop a deep understanding of customer needs through interactions and establish superior working relationships with key physicians in assigned territory
• Utilize data and analytics to prioritize engagements and interactions. Understand customer channel preference, focus, and behaviors and adjust style and delivery accordingly to deliver meaningful engagements with HCPs
• Assists in the identification and resolution of issues, and opportunities and communicates proactively to marketing and sales management
• Establishes rapport and credibility with customers to support key decision makers, and builds relationship with the organization
• Develops and presents business proposal that meets customer’s objectives. Leads pricing and contract negotiation activities with customers to facilitate closure of proposal
• Updates key account plans, including capturing customer engagements in an online CRM system; takes ownership of customer service requests and enquiries.

Requirements:

• Degree in Science/ Biomedical engineering is preferred
• Preferably 5 years of experience in medical device i.e Butterfly , ultrasound, EEG, iCTG etc particularly roles in sales and marketing, or stakeholders management
• Proven track records in planning, managing or delivering complex cross[1]functional projects
• Good interpersonal and communication skills
• Able to analyze data/insights and translate results into better solutions
• Agile and resilient, able to stay positive in challenging environment and work towards delivering results
• Proven results of delivering customer solutions and achieving business goals
• Excellent verbal and written communication skills, with presentation skills to large groups