Inside Sales Representative

Our client is a global leader in sustainable climate solutions, helping reduce carbon emissions and improve energy efficiency across commercial, industrial, residential, and refrigeration sectors. They tackle global challenges like climate change and energy demand through innovations in low-impact refrigerants and efficient heating, cooling, and cold chain systems.

With 18,000 employees across 40+ countries, they combine global reach with local expertise. Backed by over 200 million installations, their industry-leading brands deliver reliable, scalable solutions. Their commitment to innovation and sustainability makes them a trusted partner worldwide.

Responsibilities:

• Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email).
• Manage a high-volume, diverse portfolio of regional accounts across DACH, ensuring consistent engagement and follow-up.
• Conduct regular customer check-ins to understand needs and identify growth opportunities.
• Drive upsell and cross-sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits.
• Lead pricing discussions and contract negotiations within defined frameworks.
• Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation • Act as the primary point of contact for assigned accounts, coordinating internally to deliver a seamless customer experience.
• Identify and develop “hidden champions” within customer organizations to expand business potential.
• Monitor HVAC-R market trends, competitor activity, and customer challenges to inform sales strategy.
• Engage with agents and support indirect sales channels where relevant.
• Proactively identify new opportunities within existing accounts and the wider market 

Requirements:

• 1–3 years’ experience in sales, account management, or technical sales.
• Proven ability to manage a broad portfolio with strong prioritization, time management, and follow-up discipline.
• Experience working towards targets and sales quotas in a high-volume environment, with a results-driven mindset.
• Strong communication skills, particularly in remote/digital customer engagement.
• Customer-centric and solution-oriented approach, with the ability to build lasting relationships.
• Experience using CRM tools and managing sales pipelines. 
• Technical curiosity and the ability to quickly understand and communicate product value.
• Fluency in English and German 

Preferred Skills and Qualifications

• Experience within HVAC-R or a related technical industry.
• Understanding of mechanical and/or electronic components.
• Exposure to OEM customer environments.
• Additional Eastern European language skills (French is highly desirable for the France-focused role).
• Demonstrated proactive “hunter” mindset, with the ability to identify and pursue new opportunities.
• Adaptability and flexibility in a fast-evolving, international sales environment.
• Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email).
• Manage a high-volume, diverse portfolio of regional accounts across DACH, ensuring consistent engagement and follow-up.
• Conduct regular customer check-ins to understand needs and identify growth opportunities.
• Drive upsell and cross-sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits.
• Lead pricing discussions and contract negotiations within defined frameworks.
• Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation