Head of Modernization Sales

Our client is an international European MNC that has a strong global presence and a market leader in engineering innovation and digitalization. 

Role Overview:

• As the Head of Sales for Modernization Business, you will lead a talented sales team to achieve ambitious targets by developing and coaching team members, setting both short- and long-term goals, and building lasting customer relationships.
• You’ll drive proactive engagement, solution-based selling, and strategic market development, helping our client to elevate its impact in Dubai - UAE.

Responsibilities:

Customer Relationship Management:

• Shape and grow our market presence, expanding our customer base through proactive engagement.
• Lead solution-driven selling to address various customer needs across different segments, ensuring loyalty and satisfaction.
• Strategically manage top-tier customer relationships, identifying key influencers and decision-makers to build strong partnerships.
• Ensures the development of customer relationships, profitability, customer loyalty, and satisfaction.

Plan sales, manage pricing and offering:

• Oversee and craft regional and individual sales plans to align with market potential and strategic goals.
• Leverage market insights and pricing strategies to enhance profitability, balancing growth with competitive pricing.
• Identify cross-selling opportunities for all solutions, driving a holistic approach to sales.

Manage Sales Funnel:

• Lead and optimize the sales process, including CRM data quality, opportunity management, and comprehensive reporting.
• Set achievable, strategic targets, focusing on customer analysis and tailored value propositions.
• Manage tender approvals and pricing strategies while using global tools to drive local success.
• Accountable for ensuring results within orders, contracts, profitability, and market price development

Leadership / People management:

• Leads the sales team to be proactive with customers, to use solution selling methodology, and to communicate the value of solutions to customers’ performance
• Coaches the team members to achieve better results through constant one-to-one dialogues and sharing of best practices
• Manages the performance of the team and ensures adequate resources to achieve short and long-term targets
• Develops the competencies of the sales team
• Motivates & inspires the team & individual to high performance
• Ensures a great onboarding experience for new employees on the team.

Requirements:

• Educational Background: Bachelor’s or Master’s degree in Engineering or a related field.
• Industry Expertise: Over 10 years of sales experience within the Elevator Industry, with at least 5 years in a managerial role.
• Leadership Excellence: Proven skills in leading and inspiring teams to achieve high performance.
• Sales Mastery: Deep understanding of the sales cycle, customer purchasing strategies, negotiation, reporting, and funnel management.
• Business Savvy: Strong foundation in business planning, performance control, and strategic thinking.
• Service-Oriented: Commitment to delivering exceptional service and understanding customer needs.
• Digital Forward: Embraces digital solutions and innovation to drive growth and efficiency.
• Change Management: Skilled in guiding teams and clients through change.
• Data-Driven Decision-Maker: Confident with numbers, leads by metrics and facts, relies on sales analytics, and strategically captures value through smart pricing.
• Customer Relationship Expertise: Strong background in CRM, dedicated to building and maintaining impactful client relationships.