Responsibilities:
Executive Support:
- Act as the primary point of contact for internal and external stakeholders on behalf of the MD.
- Manage complex calendars, schedule meetings and appointments.
- Prepare agendas, presentations, and reports for meetings.
- Handle email correspondence and ensure timely responses.
Travel Management:
- Liason with travel partner as SPOC for Travel Desk. Ensure timely wallet top up and accurate record-keeping. Manage Travel partner payment process and vendor management on SAP.
- Arrange and coordinate domestic and international travel accommodations for the executives and others, including flight bookings, hotel accommodations, transportation, and itinerary planning.
- Monitor travel itineraries, provide updates, and address any last-minute changes or emergencies.
Confidentiality and Discretion:
- Handle sensitive and confidential information with intergrity, discretion and professionalism.
- Maintain a high level of confidentiality in all aspects of the role.
Compliance:
- Ensure 100% compliance on:
- Vendor onboarding and documentation
- Office safety protocols
- Third-party office staff compliance
- POSH training completion for all employees
- Maintain accurate compliance records and provide periodic reports.
Vendor Management:
- Oversee compliant and timely onboarding of vendors.
- Supervise procurement quality assurance in SAP.
- Ensure adherence to procurement policy from PO to Pay cycle.
- Maintain accurate records for PO process, approvals, invoices, and agreements.
Budgeting:
- Track monthly admin budget and ensure spend efficiency.
- Provide 100% accurate monthly budget forecasting.
- Monitor expenses and prepare reports for leadership review.
Employee Engagement:
- Lead quarterly and annual R&R programs, including trophy and certificate management.
- Arrange and coordinate office events, meetings, and conferences, including logistics and catering arrangements.
- Organize annual employee meets and engagement activities.
- Ensure comprehensive onboarding for new joiners.
Administrative Support & Office Management:
- Oversee the general administrative functions of the office, handle administrative tasks including drafting correspondence, filing documents, and maintaining organizational systems.
- Oversee the smooth operation of the corporate office, ensuring office supplies are stocked, equipment is maintained, and facilities are well-organized.
- Ensure office operations run smoothly, maintaining a clean and well-organized workspace.
- Help with ad-hoc tasks and projects as directed by the CXOs and corporate employees.
- Serve as a liaison with building management vendor, external vendors, and service providers to address any office-related needs/issues.
- Supervise office pantry and security staff
Communication and Correspondence:
- Act as the primary point of contact between the CXOs and internal/external stakeholders.
- Handle incoming and outgoing communications, including emails, phone calls, and mail.
- Draft and proofread documents, reports, and presentations.
- Draft and distribute internal and external communications, including announcements and reports for the CXOs
- Coordinate and facilitate effective communication within the office.
Requirements:
- 5 years +
- Global MNC experience is preferred.
- Bachelor's degree in business administration, management, or a related field (preferred).
- Proven experience as both personal assistant and admin lead.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with individuals at all levels.
- Strong attention to detail and accuracy in all work performed.
- Strong organizational and multitasking abilities.
- Arrange and coordinate office events, meetings, and conferences, including logistics and catering arrangements.
- Understanding of 3rd Party Compliances.