Associate, Consulting Clients

Our client is a market-leading global investment research firm. They provide unique, human-led insights to some of the world’s largest hedge funds, mutual funds, private equity funds and management consultancies to help them make better investment decisions. In an industry facing declining fees and reduced research budgets, they attribute their continued growth to the quality of their people and the skills and knowledge they possess. Since its inception in 2007, their vision for delivering insights and market intelligence has evolved into a global research organization with over 1,000 employees in offices across three continents.

Responsibilities:

• Conduct a cursory review of industries in order to understand the gaps in our Consulting clients’ knowledge and identify the most relevant content as well as individuals to take part in 1:1 consultation with our clients. (Relevant experts are often C-level executives working at the heart of their industries.)
• Deliver excellent client service by being a fast, responsive, thoughtful and proactive research partner
• Engage with industry experts for our clients by reaching out over the phone and through professional correspondences, to understand whether they are the right fit
• This would also involve regularly cold-calling potential experts who uniquely match the project requirements
• A substantial portion of your daily activities would involve engaging in telephone conversations with specialists who possess distinctive relevance to your clients’ projects, frequently amidst stringent time constraints
• Negotiate compensation rates, and persuade experts to connect with our clients on short notice, often scheduling calls as soon as possible, whilst operating within our industry-leading compliance framework
• After 4-5 months you’ll be driving the long-term performance of your own book of business as you develop your own professional skills, deepen your understanding of your clients’ investment strategies, and continuously reinforce how our content can best help their research needs.

Requirements:

• Experience : 0.6 to 2 Years
• Qualification : Bachelors
• Location : Mumbai
• Strong Oral & Written Communication Skills: You’re a clear communicator who can create the right narrative to share your ideas with a wide range of people. You must be proficient in crafting persuasive messages and adapting communication styles to effectively engage with diverse stakeholders, including clients, colleagues, and industry experts
• Cold calling will be an integral part of the job (Past experience in this would be an added advantage)
• Ability to multitask: You are confident in your ability to multitask, and you can excel in delivering high-quality work under deadlines while managing multiple active work streams
• Adaptability: There is no typical week as a Client Associate. If at times your client asks you for help out of hours, or your expert is in a different time zone, you strive to support - your hours vary according to the client project you are involved in, but you prefer that to a routine job
• Relationship Building: You should be able to build, develop and strengthen relationships with existing Clients industry contacts and build new relationships with experts you have identified