Our client is the world’s only integrated pharma manufacturing solutions company. Capsules + Films & Foils + Engineering + Inspection and Track & Trace systems, they do it all. They have a presence in over 100 countries with its products and services, employing more than 3,200 members that strive to provide world-class technology across multiple domains. They offer a complete range of solutions beginning with empty capsules; granulation and tablet coating; capsule filling; tabletting; packaging films; blister packing and carton packing to the end-of-line solutions and track and trace systems.
Responsibilities:
- Strategic Planning and Execution
- Design and implement pricing strategies tailored to accounts and key customers.
- Identify and prioritize market-focused products to drive value growth for the organization.
- Develop a deep understanding of the needs and expectations of accounts and key customers.
- Craft a Key Account Management strategy aligned with our client Packaging Materials overarching business objectives.
Core Functional Responsibilities
- Develop the annual budget in collaboration with sales leaders, ensuring achievement of targeted sales volume and value.
- Plan and conduct proactive customer visits and meetings to deepen understanding of customer requirements and build strong relationships.
- Provide timely techno-commercial information and clarifications to address customer inquiries.
- Regularly update customers on new product offerings and enhancements in the product range.
- Devise alternative solutions to address supply challenges for specific orders.
- Identify and pursue potential business opportunities, converting them into sustained revenue streams.
- Implement corrective and preventive actions to resolve and avoid customer complaints effectively.
- Recommend pricing strategies tailored to customer needs, ensuring approval and seamless implementation.
- Gather and analyze customer and competitor data, including pricing, credit terms, volumes, business share, and quality assessments.
- Maintain the budgeted ASP (Average Selling Price) to achieve the overall contribution outlined in the budget. Internal Process
- Develop detailed, customer-specific plans to achieve targeted price realization and contribution. Ensure timely collection of payments from customers in alignment with agreed terms.
- Coordinate with the Group Sales team to promote combo deals, fostering deeper customer relationships.
- Work closely with internal stakeholders across our client Films & Foils to ensure seamless fulfillment of customer requirements.
Key Result Areas
- Improvement in Share of wallet of all Accounts.
- Achieve Budgeted Sales value, volume and ASP’s for the allotted markets.
- Achieve Budgeted business growth in New products in the allotted markets.
- Achieve Budgeted DSO’s for the allotted Accounts
- Customer retention rate.
- Net Promoter Score.
- Improvement in Share of wallet of all Accounts.
- Achieve Budgeted Sales value, volume and ASP’s for the allotted markets.
- Achieve Budgeted business growth in New products in the allotted markets.
- Achieve Budgeted DSO’s for the allotted Accounts.
- Customer retention rate.
- Net Promoter Score
Requirements:
- Bachelor's Degree preferably in Business Administration, Marketing, Engineering or a related field.
- Master’s Degree in Business Administration (MBA) with a specialization in Sales, Marketing, or Strategy.
- OR Relevant experience or certifications in Key Account Management, Sales Leadership, or Market Analysis (e.g., Certified Key Account Manager, Sales Management Certification).
- 5–8 years of experience in Sales or Business Development, preferably in the packaging, manufacturing, pharmaceutical, or related B2B sectors.
- Familiarity with the markets, including regional business
- Experience working with multi-cultural teams and customers across the assigned territories.
- Experience in techno-commercial roles, with the ability to understand and communicate technical product specifications and benefits.
- Demonstrated success in handling cross-border
Other Locations:
- United Kingdom (LONDON), IRELAND, NETHERLANDS, BELGIUM, LUXEMBOURG