Strategic Accounts Manager

Our client is dedicated to enhancing quality of life and protecting the environment through reliable, efficient, safe, and sustainable power management solutions.

Operating in more than 160 countries, the company provides energy-efficient products and services that help customers effectively manage electrical, hydraulic, and mechanical power. Their comprehensive solutions are designed to improve reliability, optimize performance, strengthen safety, and advance long-term sustainability.

By empowering individuals to use power more efficiently and supporting organizations in achieving their sustainability objectives, they create measurable value.

Through a strong culture of innovation and operational excellence, our client is committed to delivering positive impact for businesses, communities, and the world.

Responsibilities:

Establish, Own, Execute continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set across:

• Sales, Orders, Pipeline
• Sales Product Mix
• Margin/Profitability
• Contacts across key functions and levels
• Identify & build positive relations with all account decision makers & influencers who impact current or future business
• Understand in-depth & be able to articulate the client buying process
• Identify, engage, secure revenue opportunities within assigned Account(s)
• Understand & Capture clients challenges & requirements and resolve with reference to portfolio
• Oversee and align the commercial and engineering response to tenders to client requirements
• Finalize commercial process and secure purchase orders and framework agreements
• Oversee effective handover to post order project management, product services & customer support teams
• Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor
• Knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to business
• Be an effective advocate and communicator of the benefits in supporting your assigned accounts, within organization
• Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both 'year to date' and forecast for order intake & revenue information.
• Responsible for reporting the narrative & the numbers
• Collaborate effectively with other sales and stakeholders at function, country, region and global level. To both gain and provide support so others can function and meet their responsibilities to the account
• Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client
• Build a multi-lane bridge between and the client organization. This may include R&D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management
• Request & Support marketing campaigns (ABM) & activity that can grow to Client relations and business

Requirements:

• Bachelor’s Degree or Higher Diploma in Science or Engineering or equivalent Data Centre industry experience
• Relevant experience in the Data Centre business is required
• Demonstrated ability to inspire and coordinate others as the position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others
• Demonstrable knowledge of Data Centre design and operations, a technical and engineering presence is preferred
• Able to relate well as a peer to Leaders of target customers
• Knowledgeable on how to identify and implement new tools and processes
• A well rounded professional who knows When to support, When to lead, When to Listen and When to Direct