Description
About our client
Our Client operates in the Food and Beverage Manufacturing Industry, with its headquarters rooted strongly in the United States. It has its branches spread to more than 70 countries, providing employment to more than 1,60,000 people all over the world. They fall in the Top 10 Largest Agricultural Companies in the World 2020. Their core business is to connect producers and users with agricultural needs, around the world, and also offer risk management solutions and other services for farmers.
Job description
Responsibilities:
- APPLICATION CONFIGURATION MANAGEMENT: Builds and drives complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures.
- APPLICATION DEVELOPMENT & DEPLOYMENT: Performs and drives the design, configuration, testing, deployment, and support of changes and fixes, in accordance with established standards and practices.
- COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with stakeholders and responds to support requests and needs.
- APPLICATION SUPPORT: Conducts and leads advanced and complex application support activities to maintain system stability and meet business outcomes.
- STAKEHOLDER MANAGEMENT: Collaborates effectively with business partners, technical peers, & vendors in multi-functional global teams, to ensure solutions and configurations align with business requirements and best practices.
- INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets & user requests and driving timely resolution
Requirement:
- Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.