Sales Operation Analyst

Our client is a global leader in sustainable climate solutions, helping reduce carbon emissions and improve energy efficiency across commercial, industrial, residential, and refrigeration sectors. They tackle global challenges like climate change and energy demand through innovations in low-impact refrigerants and efficient heating, cooling, and cold chain systems.

With 18,000 employees across 40+ countries, they combine global reach with local expertise. Backed by over 200 million installations, their industry-leading brands deliver reliable, scalable solutions. Their commitment to innovation and sustainability makes them a trusted partner worldwide.

Responsibilities:

• Support performance analysis: Assist in conducting in-depth analysis across sales representatives, segments and territories. 
• You will help identify trends, pinpoint growth opportunities and diagnose execution gaps to support data-driven improvements.
• Assist with compensation planning: Collaborate with sales operations, leadership and compensation teams. 
• You will help gather data and provide analysis for incentive and compensation plans that align with strategic goals and recognize high performance.
• Contribute to quota planning: Support quota planning and development processes. 
• You will help with data reviews to ensure transparent and equitable business goals that reflect current market realities.
• Maintain data hygiene: Assist in establishing and following protocols for data accuracy, consistency and security to support trustworthy decision-making across the commercial organization.
• Provide dashboard and reporting support: Contribute to the design, build and maintenance of advanced dashboards and reports. 
• You will help ensure sales teams and senior leadership have access to actionable intelligence for business decisions.
• Support market research efforts: Help conduct customer, market and competitor research. 
• You will assist in generating timely insights that guide commercial strategies and position company for long-term growth in a competitive market.
• Assist with win/loss analysis: Help analyze deals won and lost to provide strategic insights on pricing. 
• You will support identifying drivers of sales outcomes and share recommendations for competitive approaches and sustainable growth.
• Aid in forecast planning: Work with business leaders to support and improve sales forecast planning. 
• You will assist in integrating performance metrics, pipeline insights and external market trends to inform resource allocation.

Requirements:

• Relevant educational background in data analytics, sales, revenue operations, marketing, finance, or a related field, including hands-on experience through coursework, projects, or internships.
• Exceptional analytical skills with the ability to solve complex problems using clear and actionable data while translating into actionable business insights
• Excellent communication skills, with the ability to clearly present data insights and recommendations to cross-functional teams and business leaders
• Advanced Microsoft Excel skills, including experience with formulas, pivot tables, data modeling, and large dataset analysis
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment
• Deep commitment to ownership, continuous learning and taking proactive steps to improve business outcomes.