Business Analyst SAP SD

Our Client is the global market leader in the design, testing, and manufacture of specialty filter solutions for the tobacco industry. Headquartered in Singapore, the company operates nine manufacturing facilities across Europe, the Americas, and Asia, supported by two Innovation Centres, an accredited Scientific Services laboratory, and a Centre of Excellence dedicated to sustainability.

With a workforce of approximately 2,000 employees, Our Client serves customers in more than 120 countries worldwide.

Guided by a strong sense of partnership, Our Client’s purpose is to support its partners in transforming their businesses and realizing sustainable growth—succeeding together through collaboration. Its mission is to be a responsible, customer-focused innovation leader, delivering excellence in sustainable solutions for today and the future.

Role Description:

• As our Business Analyst, SAP SD, you will design and optimize processes that integrate seamlessly with manufacturing and supply chain—providing accurate, timely, and actionable manufacturing insights.
• This role focuses heavily on requirements gathering, gap-fit analysis, testing, documentation, solution design, reporting, support and adoption.
• It also demands end-to-end ownership: from understanding business requirements and mapping processes to hands-on SAP configuration, testing, and deployment. 

Responsibilities:

• Lead the functional analysis of SD requirements and translating them into S/4HANNA SAP solutions.
• Perform configuration of SAP SD module.
• Integrate SD with other SAP modules FICO and MM as well as Salesforce workflows/processes.
• Troubleshoot, perform root cause analysis and resolve SAP issues at functional, configuration and technical levels.
• Maintain, enhance and optimise SAP S/4HANA solutions in production.
• Conduct user training and create user documentation as needed.
• Identify and implement automation, reporting, and process improvements.
• Work with our third-party vendor on L2 and L3 support
• Ensure system stability, performance optimisation, and support patch upgrades and OS patching activities.

Requirements:

• Bachelor’s degree in Business, Information Technology, or a related field (Master’s degree is a plus).
• SAP S/4HANA Certification in SAP is a strong advantage, preferably SAP SD.
• Ability to work on In-App Extensibility and BTP-based extensions and understanding of integration tools (SAP CPI, APIs) and CDS Views; experience in WRICEF objects
• Minimum 3 years of SAP SD experience, including at least 1 full lifecycle implementation.
• Proven ability to work both functionally and technically—from business process mapping to SAP configuration and testing.
• Strong knowledge of SD with good understanding of Salesforce is highly preferred.
• Experience integrating SD with FICO, MM, and PP modules and MES is highly advantageous
• Ability to support one other module is highly advantageous.
• Experience with SAP S/4HANA environments.
• Excellent communication skills and the ability to work with cross-functional teams.
• Strong analytical, problem-solving, self-driven and able to work independently to meet timelines.
• Lead the functional analysis of SD requirements and translating them into S/4HANNA SAP solutions.
• Perform configuration of SAP SD module.
• Integrate SD with other SAP modules FICO and MM as well as Salesforce workflows/processes.