Air Logistics Senior Manager - JFK Express Operations

Our client is a global provider of aviation support and airport logistics services, with a strong international presence across multiple regions. Operating through an extensive network of airport locations, the organization delivers a broad portfolio of operational services that support airlines, cargo operators, and airport stakeholders.

The client specializes in areas such as air cargo operations, ground and ramp handling, baggage management, passenger assistance, and premium traveler services. With decades of industry experience, the organization is recognized for its operational excellence, safety-focused approach, and ability to manage complex airport environments efficiently.

Responsibilities:

• Ability to plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
• Develop next level leaders and managers in both leadership and management skills
• Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards.
• Ensure operational leadership is monitoring and instructing Lead Agents and Warehouse Agents to follow safety rules and safety standards that are in place. Wear a safety vest at all times while working, walking, or operating equipment within a our client warehouse.
• Participate in recruiting activities, interviewing candidates and making hiring decisions.
• Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.
• Demonstrate diligence required to maintain security under local Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA). Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
• Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
• Must complete injury reports and damage reports as required.
• Authorize/ensure post-accident and post-injury testing is done as required.
• Assist customer representatives in providing information and data for various compliance reports and audits.
• Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.

Requirements:

• Bachelor's degree (B. A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience
• 8-10 years of leadership and management experience withing the warehousing, logistics, or related industry.
• Must possess leadership skills with the ability to train and develop personnel.
• Attention to detail: Must possess the ability to manage multiple priorities while maintaining accuracy in operations, reporting, compliance, documentation, and performance metrics. 
• Must be able to continually respond to and prioritize within a fluid work environment.
• Must have ability to work across the 24/7 schedule based on the needs of the business.