W

Workplace Experience Manager

Dubai United Arab Emirates

3 months ago


Years of Experience

5 - 8 years

Workplace Type

On-site

Seniority Type

Manager

Industry

Tobacco


Analyse your salary

Want to know how much a Workplace Experience Manager make in Dubai United Arab Emirates?

Get Salary insights for Workplace Experience Manager in Dubai United Arab Emirates. Know how your salary compares to the industry average. Our AI analyzer uses other candidates' stated pay expectations to identify market trends.


Skills

Customer RelationsVendor ManagementProject ManagementStrategic PartnershipsInterpersonal Skills

Contact our TA to know more about the job

Chaimaa Lakribssi

Talent Advocate at WhiteCrow


Description

About our client

Our client is a trailblazing pioneer in the Tobacco Manufacturing Industry. What sets them apart is their unwavering commitment to innovation and progress. They have embarked on a remarkable journey of transformation, with a resolute aim to create a smoke-free future. This ambitious endeavour has completely redefined every aspect of their business, from the production and distribution of their products, to how they interact with their customers and society as a whole.

By embracing this transformation, our client is leading from the front, with their pioneering vision and steadfast determination to create a smoke-free future.

With a workforce of more than 75,000 talented individuals worldwide across 180 countries, they have truly established themselves as a global leader in the industry. 


Job description

Responsibilities:


Service Delivery & Vendor Management:


  • Own the IFM and Non IFM local contract(s) and manage the relationship to ensure efficient partnerships and the provision of the correct level of service and opportunities.
  • Lead the end-to-end delivery of WX services for all locations - including but not limited to building projects, hard services, cleaning, building services, and on-site benefits.
  • Lead and ensure delivery of Fleet Services.
  • Track service performance metrics through company recognized KPI's and methodologies and manage delivery through all third-party vendors to the agreed SLAs.
  • Ensure quality controls of services execution by internal staff and third party vendors.
  • Ensure compliance of all services with relevant norms and regulations.
  • Identify and highlight best practices through continuous assessment of processes.
  • Adapt service delivery to new ways of working and remote presence of employees on site. 


Project Management:


  • Lead and manage all aspects of construction/refurbishment projects and capital project services for our client portfolio as well as all WX-related projects. 


Requirements:


  • Bachelor’s degree in Business Administration, Hospitablity, Engineering or Real Estate.
  • 5+ years of experience in multiple-vendor management.
  • 5+ years of experience of managing service delivery.
  • 5+ years of experience of people management. 

Sign up to create profile

Fill in your details to create profile on WhiteCrow

Why get hired via WhiteCrow?

We take your privacy seriously

We take your privacy seriously

By default, your profile stays hidden from past & current employers. We only showcase your anonymous profile to employers and seek your permission before revealing your full profile.

Know more

Personal & Dedicated Talent Advocate

Personal & Dedicated Talent Advocate

Our Talent Advocates are here to help: from providing insider knowledge to guiding you through interviews to negotiations.

Know more

Exclusive Jobs from Top Companies

Exclusive Jobs from Top Companies

Gain access to mid to senior level executive job opportunities at more than 90 of the Fortune 500 companies globally on WhiteCrow.

Know more

Why get hired via WhiteCrow?

With our unique combination of AI matching technology and human expertise, WhiteCrow will help you get discovered for your unicorn role.

Know more

Contact our TA to know more about the job

Chaimaa Lakribssi

Talent Advocate at WhiteCrow


People also viewed

View more jobs

Sign up to create profile

Fill in your details to create profile on WhiteCrow