Universityt Enrolment Advisor

Shanghai China,Beijing China

2 months ago

Years of Experience

3 - 8 years

Employment Type

Not available

Seniority Type





Admissions Counseling Educational Management Counseling Communication & relationship-building skills. Listen attentively Attention to Detail Customer Service Systems Customer Relationship Management (CRM)

Contact our TA to know more about the job

Valent Ng

Talent Advocate at WhiteCrow



  • Respond to inbound inquiries about programs listed on our client (Students/Parents) and counselors.
  • Stay up-to-date with programmes and university profiles of the allocated university network region.
  • Keep track of student applications and work as a team with DA account managers.
  • Assist students with all key stages of their applications - search, application, documents, submissions, offer acceptances and enrolments.
  • Contribute in developing and adopting processes to build data to manage student success on our client and CRM.
  • Work closely with the DA Account Managers and also Growth and Marketing team to identify and stay on top of industry trends and new students’ opportunities.


  • Flexibility with regards to working times given the global nature of the team and clients.
  • An understanding of universities’ academic programs and admissions processes is a plus.
  • Experience working with university representatives in application and/or admission related matters is a plus.
  • Exceptional verbal and written communication skills.
  • Excellent active listening skills.
  • Salesforce proficient.
  • Proficiency in Chinese language is highly preferred.
  • An energy that is ignited through daily client engagement.
  • A winning attitude which you use to drive outcomes.
  • Fantastic communication and consulting skills - the ability to collaborate with clients to uncover how they define success.
  • Solid understanding of enterprise SaaS applications and collaboration technology.
  • Excellent coaching, writing, discovery, and presentation skills.
  • Comfortable and willing to be a hands-on contributor.

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Contact our TA to know more about the job

Valent Ng

Talent Advocate at WhiteCrow

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