Technical Support Specialist

Krakow Poland,Barcelona Spain

2 months ago

Years of Experience

1 - 5 years

Employment Type

Not available

Seniority Type

Entry level

Industry

Computer Software


Skills

BIM Technical Support Revit Revit Architecture BIM COORDINATION

Contact our TA to know more about the job

TA

Wasim Shaikh

Talent Advocate at WhiteCrow

Description

Responsibilities:


  • Provide timely, friendly and efficient assistance to our client's customers on a variety of issues and questions
  • Document problems and solutions in short and clear articles for our knowledgebase
  • Research, verify, and document product issues
  • Manage customer expectations by providing timely updates on progress


Requirements:


  • Experience in the use of building design software, preferably Autodesk
  • Experience in the building industry (architecture, engineering, construction)
  • Excellent written and verbal communication skills in English.
  • Excellent written and verbal communication skills in either German or French
  • A passion for helping people
  • Aptitude for problem-solving
  • Ability to thrive in a fast-changing environment


Desired Qualifications:


  • Familiarity using Autodesk Revit and/or other Autodesk Building Solutions products
  • Customer service experience

 

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Contact our TA to know more about the job

TA

Wasim Shaikh

Talent Advocate at WhiteCrow

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