Summary:
Working in a team environment, the Associate Consultant/Consultant- SAM will assist customers in understanding and managing their software licensing entitlement on FNMS/One, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding the licensing opportunities and building more-profitable, long-term relationships with our customers.
They will assist customers to manage applications life cycle including managing End to end SAM process, compliance Positions, renewal management, system health check and build a documented, collaborative SAM evaluation process.
Responsibilities:
- On-going support of customer’s entitlement for different publishers (tier 1,2,3,4)
- Performing reconciliation analysis for different publishers
- Creating customized reports as per customer requirement
- Analyzing & consulting customer’s entitlements for multiple publishers
- Providing SAM Analysis & Recommendations
- Analyze customer's license contracts
- Analyze customer’s data – Entitlement & Inventory
- Creating Compliance Reports for the customers
- Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services
- Leading the execution of projects by managing tasks executed by supporting team members and yourself
- Creation of reports/documentation as per engagement requirements
- Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team
- Execution of individual tasks on projects based on the guidance provided by the TL’s
- Task specific & cross service training for the associated/eligible team members
- Support the TL on managing team’s utilization
- Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards.
- Accurate Completion & submission of the Quality Checklist for each task
- Ensuring 100% process adherence and delivery within the defined SLA
Requirements:
- Professional experience/Knowledge in licensing industry with successful SAM Management / software licensing experience across publishers.
- Understanding of different publisher licensing models
- Understanding of different licensing agreements and Publishers EULA.
- Copyright knowledge for software licensing
- Good Hands-on Experience/Knowledge with FLEXERA FNMS/Flexera One (Operations) is required for the role.
- SAM Accreditation
- Good in Microsoft Excel & PowerPoint.
- Open to travel, if required.
Core Capabilities:
- Strong Methodical skills
- Strong Analytical skills
- Strong presentation & communication skills
- Quality oriented personality
Functional Capabilities:
- Highly motivated and result oriented
- Strong organization, multitasking and time management skills
- Solid Problem solving and consultative skills
Personality:
- Outstanding ability to think creatively, and identify and resolve problems
- Motivate & inspire team members
- Keen on detailing and logical reasoning
- Maintain healthy group dynamics
- Provide guidance to the team based on management direction
- Ability to professionally interact with people of diverse cultures and regions
- Ability to juggle multiple projects/activities simultaneously
- Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.
- Recognize & celebrate team & individual accomplishments & exceptional performance
- Strong presentation, communication, organization, multitasking, and time management skills
- Strong networking abilities.
- Flexible to work in multiple shifts
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